Job summary The Head and Neck admin team is looking for an enthusiastic, proactive team worker to support the Speciality Coordinators. Whilst this post is based on the Basingstoke site, you are part of a cross site wider team and will complete tasks covering both sites.This role requires excellent admin skills, good communication and customer care experience as well as the ability to prioritize and manage your own workload. If you are interested in working in a busy, supportive and friendly environment and have good Microsoft Office skills this could be the job for you. Main duties of the job To provide admin support to the Speciality Coordinators, other support staff and nursing staff. To maintain efficient delivery of the transcription service and all admin tasks within the team To deputise for the Speciality Coordinator as and when required. About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 251-SURG4097-SABN Job locations Basingstoke and North Hampshire Hospital Aldermaston Road Basingstoke RG24 9NA Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Person Specification Training & Qualifications Essential Good standard of basic education with GCSE English language or comparable relevant work experience. Desirable ECDL, other information technology/word processing qualifications. Customer service qualification Experience & Knowledge Essential Experience of working in a busy customer focussed environment. Experience of using Excel/databases and manipulation of data Desirable Experience of working within the medical, NHS or public sector Knowledge of national waiting time targets and national NHS initiatives Demonstrated ability of organisational skills Skills & Ability Essential Effective verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers Demonstrated evidence of being self-motivated and able to work autonomously Desirable Experience of using NHS IT systems Knowledge of NHS Trust structures and culture Person Specification Training & Qualifications Essential Good standard of basic education with GCSE English language or comparable relevant work experience. Desirable ECDL, other information technology/word processing qualifications. Customer service qualification Experience & Knowledge Essential Experience of working in a busy customer focussed environment. Experience of using Excel/databases and manipulation of data Desirable Experience of working within the medical, NHS or public sector Knowledge of national waiting time targets and national NHS initiatives Demonstrated ability of organisational skills Skills & Ability Essential Effective verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customers Demonstrated evidence of being self-motivated and able to work autonomously Desirable Experience of using NHS IT systems Knowledge of NHS Trust structures and culture Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address Basingstoke and North Hampshire Hospital Aldermaston Road Basingstoke RG24 9NA Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)