Job Description
Location: Southampton Central (right by the train station!)\n Hours: 37.5 per week, shifts between 8 AM - 6 PM*, typically 1 Saturday per month & 1 bank holiday per year (*subject to business growth).\n Salary: Competitive + Amazing Perks & Bonus Scheme!\n\nBrook Street Recruitment is excited to be working on behalf of one of the UK's most dynamic and fast-growing companies! This is not your typical call centre job - it's an opportunity to join a social, ambitious, and energetic team where every day is different.\n\nWe're looking for friendly, positive, and driven individuals who want to be part of something big. If you love chatting with people, problem-solving, and making a genuine impact, keep reading!\n\nWhy You'll Love This Role\n\nFast-Paced & Fun - Work in a vibrant office where no two days are the same.\n\nSocial & Supportive Team - Regular team events, parties, and after-work hangouts.\n\nGrowing Company - Join a business that's making waves in the industry.\n\nCareer Growth - We invest in you with training, coaching, and clear progression paths.\n\nWhat You'll Be Doing\n\nHelping customers over the phone, email, and SMS - no script reading, just real conversations.\n\nFinding solutions for customers, always with fairness and empathy.\n\nProblem-solving and multitasking - whether it's handling accounts, working with third parties, or supporting customers, you'll do it all.\n\nBringing energy and enthusiasm every day.
We want motivated, people-focused team players who love to make a difference.\n\nWhat We're Looking For\n\nA natural communicator - You love chatting and can build trust quickly.\n\nPositive attitude - You bring enthusiasm and resilience to every call.\n\nTeam player - You enjoy a lively, friendly work environment.\n\nEager to learn - No experience needed! We'll teach you everything you need to know.\n\nThe Perks You'll Love\n\nQuarterly Bonus Scheme - Earn extra cash for doing what you do best.\n\nSocial Life - Summer & Christmas parties, quiz nights, and team-building activities.\n\nNo late Fridays! We all finish at 5 PM on Fridays to kick-start the weekend.\n\nHoliday Perks - 22 days off (+ bank holidays), increasing with service.\n\nEmployee Perks - Life cover, cycle-to-work scheme, pension, and discounts on top brands.\n\nWellbeing Support - Free GP access, counselling services, and health perks.\n\nCareer Growth - We'll support your development every step of the way.\n\nReady to Join the Team?\n\nIf you want to be part of a social, ambitious, and growing company where you can build a career and have fun doing it - this is the place for you!\n\nApply today and let's chat about your next big opportunity!\n\nBrook Street NMR is acting as an Employment Agency in relation to this vacancy