About the Role: As a Digital Sales Advisor, you’ll be the first point of contact for potential customers—setting the tone for a positive, welcoming experience from the very beginning. Your role is all about building strong initial relationships, understanding customer needs, and working closely with the sales team to ensure a smooth handover and a seamless journey toward vehicle ownership. Key Responsibilities: -Respond promptly and professionally to online, phone, and email enquiries -Engage with customers to understand their interests, preferences, and requirements -Provide accurate information about our vehicles, services, and promotions -Qualify leads and schedule appointments or test drives with the appropriate sales team member -Maintain clear, detailed records of customer interactions using our CRM system -Follow up with prospective customers to maintain engagement and encourage next steps -Work collaboratively with sales executives and managers to support conversion of leads What We’re Looking For: -Excellent communication skills—both written and verbal -A friendly, approachable, and professional manner -Strong organisational skills and attention to detail -Confidence using phone, email, and CRM systems -A proactive, customer-first attitude -Experience in customer service, call handling, or sales support (automotive experience a plus, but not required) What We Offer: -A supportive and team-focused working environment -Ongoing training and development opportunities -Competitive salary with performance incentives -The chance to be part of a forward-thinking dealership that puts people first As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day. If you feel you can meet the challenge of this exciting and rewarding role, please apply below.