Main area: EPR Programme
Grade: NHS AfC: Band 8a
Contract: Fixed term: 18 months (18-24 Months FTC with possibility of some roles becoming permanent)
Hours: Full time - 37.5 hours per week
Job ref: 388-6534807-EPR
Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: Torbay Hospital
Town: Torquay
Salary: £53,755 - £60,504 per annum
Salary period: Yearly
Closing: 06/10/2024 23:59
EPR Test and Release Manager
NHS AfC: Band 8a
Job overview
The Test Manager will be responsible for leading and managing the testing programme, which is key to the successful delivery of the Epic EPR. You will put in place a testing strategy to achieve this including developing testing tools, appropriate change control, development of testing timelines, monitoring and managing testing defects and issues. You will ensure that there are effective and safe controls during all testing phases to guarantee a successful cutover at ‘go-live’ and subsequently as part of ongoing maintenance testing. You will work closely with colleagues from across Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth as part of the One Devon Implementation Team ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon.
Main duties of the job
• Design, deliver and manage a Testing Strategy for the Programme aligned to Epic’s methodology across technical infrastructure, application and data conversion
• Direct and manage application and integrated testing efforts and associated staff
• Develop the Testing Programme timeline, involving all relevant Programme leads and Epic staff, to provide the assurance to the Programme Board that all aspects of the EPR have been successfully and safely tested
• Work with the Delivery and Implementation Leads to set up User Acceptance Testing for all modules and subsequent releases
• Ensure that all resources required for testing are available including people, locations, test environments, test scripts, automation and monitoring tools.
As part of the Implementation team you will be expected to work with colleagues from across the Programme Team and the wider One Devon organisations to ensure a truly collaborative and aligned implementation.
Detailed job description and main responsibilities
Communication and Working Relationships
* Communicate with Epic on a regular basis to agree test plans and methodologies
* Liaise between implementation teams, suppliers, and programme leadership (via reports and recurring meetings) to escalate issues and delays
Analytical Judgement
* Ability to analyse/interpret a range of highly complex data in order to define, control and manage outcomes
* Interpretation of highly complex data models and workflows in order to understand the best approaches to testing
Planning and Organisation
* Manage and own the overall test programme/strategy which will cross all application areas, data conversion and infrastructure readiness and resilience
* Integrate testing timelines and milestones into the overall project and programme plans and adjust as necessary due to project requirements
Physical Skills
* Advanced keyboard skills are required, with the additional ability to operate and interact with a number of complex systems at the same time
Patient and Client Care
* Patient contact is incidental
Policy and Service development
* Work with the supplier to define an Issue Tracking Process and select an Issue Tracking System
* Interprets policies for day to day operational processes
Finance, Equipment and other Resources
* Specification and procurement of testing resources as required within budget limits
* Prepare and submit Business Cases for new developments that may arise from the Testing strategy
People Management and Training
* The post holder will be required to direct other members of the Programme team to participate in testing and quality assurance. This will involve managing and directing more senior staff during the testing phases
* Manage staff within the Testing Team. Manage annual/sick leave and taking appropriate action where required
* Ensure all managed staff receive corporate, mandatory and the appropriate training for the job, including departmental induction and refresher training
Information Technology and Administrative
* Document in full the testing strategy, preparation steps and processes that the organisation will use for future testing during upgrades
* Ensure all test results and system defects are documented in the appropriate issues repository, to agreed standards, for future reference and tracking outstanding items
Research and development
* Although the Test manager is not required to obtain certification in an Epic application, it is recommended that, at the very least, the post holder attends an Epic Overview of Implementation course
* Ensure that there is a detailed log of all testing activities (across technical delivery, application delivery, data conversion and interfaces delivery) to support audit
Freedom to Act
* The post holder will work in a highly complex and unstructured multi-disciplinary environment, and be able to act with minimum guidelines and set standards for others
Person specification
Qualifications
* Degree in a relevant subject or extensive equivalent experience
* Professional qualification at master’s level or equivalent experience to (gained at senior IMT/managerial level)
* Prince 2 Foundation
* Certification in Testing
Knowledge
* Ability to identify and sequence activities logically
* Proven knowledge of testing methodologies
* Innovative, able to problem solve and make decisions
* Ability to influence and negotiate across a range of professionals/organisations
* Well-developed motivational skills to encourage collaborative working to a prescribed programme where there may be resistance to change
* Working knowledge of digital strategies and complex business system solutions within the NHS
* Proven experience of participating in the delivery of complex NHS digital programmes that have had a strategic business impact
* Experience of testing EPR and Infrastructure solutions in healthcare
* Experience of working in an NHS Hospital environment
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
* We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
* Please read the job description and tailor your application to reflect the role
* Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
* Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
* If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
* It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.
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