LV Operations Manager
Location: SPHQ - Glasgow
Salary up to £78,000 per year, with a strong benefits package including a 20% Annual Bonus (performance related), Private Healthcare (Family) - plus a £450 per month Car Allowance.
Full Time / Permanent
Flexible / Hybrid options
Help us create a better future, quicker. At Scottish Power we know that our people are our strongest asset, so we're always looking for individuals whose energy, intelligence and passion can help us reach our goals.
Role
The LV Operations Manager will oversee the daily operations of the low-voltage distribution network, ensuring optimal performance, safety, and reliability. You will be managing a team of technicians and incident controllers and implementing operational strategies to enhance customer service. An integral part of this will involve mentoring and coaching team members and developing and encouraging a strong team culture.
Responsibilities include:
1. Minimising risk to the Low voltage network by coordinating activities with the Distribution Operations management teams.
2. Ensuring liaison with the Distribution HV Control Room delivers the highest levels in Safety Compliance & Customer Service.
3. Developing policies and strategies associated with system restoration activities.
4. Representing the licence area in Government-led Industry Groups.
5. Ensuring SPD is in a state of readiness during periods of increased network risk.
What you will be doing
1. Encouraging and promoting a safety culture.
2. Managing the LV and Control Room interfaces.
3. Developing an integrated shift operations team.
4. Ensuring resource availability to achieve goals identified in the Operating Plan.
5. Managing customer service proactively and reactively.
6. Carrying out regular Strategic Reviews for the LV/HV Control Room Operations.
7. Participating in business and organisational change.
8. Managing the operational interface with Distribution HV control.
9. Leading the LV Operations department with openness, honesty and integrity.
10. Coaching and developing the LV Operations team.
What you will bring
1. Expert knowledge of SP Energy Networks policies, procedures and working practices.
2. Expert knowledge of health, safety and environmental legislation.
3. Developed customer service skills.
4. Experience in a line management role.
5. Good organisation and time management skills.
Minimum Requirements
Education: Bachelor's degree in Electrical Engineering, Operations Management, or a related field.
Experience: Minimum of 5 years in operations management within the electrical distribution industry.
Skills: Strong leadership and team management skills, excellent problem-solving abilities, and proficiency in using operations management software.
What's in it for you
As well as a competitive salary, you can enjoy several other benefits including:
1. 36 days annual leave.
2. Business mileage claimed at £0.45/Mile.
3. Holiday purchase options.
4. Life Assurance (4x salary).
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies. We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities or long-term conditions.
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