EA/Operations Assistant
Varied, interesting role providing high-level support to two extremely busy Directors of a fast-paced, mission-driven organisation with a national footprint.
* Location: Flexibility to work across varied locations (Stratford office, or members’ club in Fenchurch Street/Tower Hill area, and multiple site visits mainly in the London area)
* Hybrid: Flexibility to work from home when the Directors are working from home
* Hours: 9am-6pm, however some flexibility required
* Salary: 43k-55k (depending on experience) + benefits
* Training: personal development programme
We are looking for an organiser who thrives in a fast-paced support role, subject to change at short notice, who loves juggling diaries, smoothing out chaos, and being the right hand to visionary leaders.
We’re looking for a sharp, emotionally intelligent, and highly organised EA/Operations Assistant to support two Founders. Your role will be vital in keeping things moving behind the scenes so the Founders can stay focused on their mission.
This is a rare opportunity to join a values-led team at the heart of a growing and impactful organisation. Founded by two passionate professionals, driven by purpose and constantly evolving.
Job Description
EA & Administrative Support
* Diary management: Managing ever-changing schedules, organising meetings, prioritising appointments, and ensuring scheduling deadlines are met
* Email gatekeeping: Owning inboxes, flagging urgent matters, and drafting clear, thoughtful responses
* Meeting coordination: Coordinating meetings, creating agendas, taking minutes, and tracking follow-ups
* Travel logistics: Arranging travel, accommodation, organising events or site visits
* Digital file management: Maintaining and organising important documents, keeping shared drives organised, and auditing regularly
Strategic & Operational Support
* Project coordination: Assisting with key strategic initiatives and mobilisation of new projects, tracking key deliverables
* Reporting & analysis: Supporting compliance, audits, and reporting with accuracy
* Stakeholder liaison: Liaising with internal and external stakeholders, upholding our communications policies at all times, including with Ofsted and other organisations
* Policy support: Helping implement, review, update, and ensure compliance with internal policies and procedures
Leadership & Team Support
* Supervision and line management administration: Scheduling, minuting, and tracking actions from supervisions and performance meetings
* HR and people management support: Assisting with employee oversight, tracking objectives, and following up on performance-related actions
* Staff development coordination: Supporting training, inductions, and professional development plans
Person Specification
* You’ve worked as a PA, EA, or in a senior admin role (ideally supporting C-suite or Founders)
* Guarding confidentiality with tact, professionalism, and care
* You’re confident working autonomously and juggling multiple priorities
* You have exceptional written and verbal communication skills
* You’re emotionally intelligent, intuitive, and calm under pressure
* You bring a can-do mindset and enjoy using your initiative
* Looking for a values-driven, compassionate culture where no two days are the same
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