Firmdale Hotels is an award-winning collection of boutique hotels in London and New York City. With a reputation for luxury, style, and exceptional service, Firmdale Hotels offers guests a unique and unforgettable experience in each of its properties. As an innovative and forward-thinking company, we are committed to leveraging technology to enhance our guests' experience and streamline our operations. Firmdale Hotels is seeking a talented and experienced IT Project Manager to join our team in London. The IT Project Manager will play a crucial role in leading and managing various IT projects across our hotel properties. From implementing new technologies to enhancing existing systems, the successful candidate will drive initiatives that improve efficiency, enhance guest satisfaction, and support our business objectives. Key Responsibilities: Lead the planning, execution, and delivery of IT projects within scope, budget, and timeline constraints. Collaborate with stakeholders to define project objectives, requirements, and success criteria. Develop detailed project plans, schedules, and budgets, and ensure adherence to project management best practices. Identify and mitigate project risks, issues, and dependencies to ensure successful project outcomes. Coordinate resources, including internal teams, external vendors, and consultants, to support project delivery. Communicate project status, updates, and key milestones to stakeholders and senior management. Foster a culture of continuous improvement by evaluating project performance and implementing lessons learned. Stay abreast of emerging technologies and industry trends to identify opportunities for innovation and efficiency gains. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as an IT Project Manager, preferably within the hospitality or travel industry. Strong project management skills, including experience with project planning, scheduling, and budgeting. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels. Demonstrated leadership abilities, with a track record of successfully managing cross-functional teams and driving project delivery. Knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). Familiarity with IT infrastructure, systems integration, and software development processes. PMP, PRINCE2, or other relevant project management certifications are a plus. What We Offer: Competitive salary to be discussed at venue. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Referral bonus scheme for recommending top talent Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year – Helle Jensen – Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you are a motivated IT professional with a passion for project management and a desire to make a difference in the hospitality industry, we invite you to join Firmdale Hotels on our journey of innovation and excellence. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.