Funeral Service Arranger(Mobile) Full-time, Permanent Location: Frederick W Paine (Esher, Hampton Hill, Wimbledon, Molesey, Teddington, Chessington, Raynes Park, Surbiton, London Road, New Malden, Worcester Park, Morden and Sutton)
Salary:£28,561.98 per annum (£14.33 per hour)
We are seeking a compassionate, detail-oriented customer service professional to join our team as a Funeral Service Arranger. In this mobile role, you will provide personalised, empathetic support to families across multiple funeral homes in the area, ensuring every farewell is dignified and thoughtfully planned. Join us in making a meaningful impact during life's most difficult moments.
About the Role:
As a Funeral Service Arranger, you will play a vital role in offering support to families both in person, over the phone, and via email. Your responsibilities will include balancing compassionate client care with essential administrative duties, ensuring every detail is meticulously managed. You will work closely with our back-of-house teams to coordinate preparations and ensure seamless handovers to Funeral Directors for the day of the funeral. You will also liaise with third parties, including doctors, crematoriums, churches, places of worship, coroners, florists, and transport providers, to arrange all necessary aspects of the funeral. This role requires flexibility, as y...