You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales. Passion for delivering exceptional guest service Strong customer service skills Good time management and organisational skills Ability to work under pressure Curious to find out more? DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4, 102-bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24-hour small fitness & gym room. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. Free health club membership (T&Cs apply) Discounts across The QHotels Collection Hilton Worldwide discounts Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees Various learning & development available Access to an Employee Assistance Program - Hospitality Action Refer a friend scheme FREE parking AND……much, much more