Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments. Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort. Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world. Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience. 1 out of every 10 new lifts in Europe is an Orona lift 100 countries have Orona products installed 300,000 lifts worldwide with Orona technology 25,000,000 We bring more than 25 million people every day to their destination Number 1 in production capacity in Europe for complete lifts 1st company in the sector worldwide certified in Ecodesign - ISO 14006. More information at www.orona.co.uk ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 300,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity. We are looking for a Credit Controller to join our Sheffield team on a hybrid contract to cover maternity leave for 10-12 months. The Ideal candidate will be used to working in a business office environment with experience in Credit Control. As a Credit Controller, you will be responsible for managing the credit and collections processes within the company. Your primary goal will be to ensure that outstanding debts are collected promptly and efficiently while maintaining positive relationships with customers. Key Responsibilities Application and invoices management: Support the admin process related to applications and invoices upload in customers portals Debt Collection: Chase outstanding debts via telephone, email, and other communication channels in a professional and courteous manner. Negotiate payment plans where necessary to facilitate debt recovery Reporting and Analysis: Prepare regular reports on credit and collections activities, including aging analyses and cash flow forecasts. Analyze trends and provide recommendations for improving the credit control process Collaboration: Liaise with internal departments such as Sales, Accounts Receivable, and Finance to resolve credit-related issues and improve overall cash flow management Skills Proven experience in credit control, debt collection, or a similar role. Good negotiation and communication skills, both written and verbal. Excellent attention to detail and organizational abilities. Practical in using accounting software (SAP) and Microsoft Excel for data analysis and reporting. Ability to work independently and as part of a team in a fast-paced environment Benefits Include Competitive basic salary 25 days holiday bank holidays GP24 service- unlimited access with qualified GP's 24 hours all year round Orona Rewards scheme giving discounts with over 800 retailors Access to Eye Test vouchers Awards given for long term company service Competitive company sick pay scheme Access to company recruitment referral scheme Life assurance Good IT skills Experience working within a busy office environment