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Our Coffee Shop Assistants are the face of our Coffee Shops, and we are looking for bright, passionate, and confident people to join our team. As a Coffee Shop Assistant with Honesty Group, you will serve our customers delicious coffee, freshly-baked bread, cakes, and pastries, and ensure a clean and welcoming environment. We are an age-inclusive and disability-confident employer, welcoming applications from all communities.
Why work with us?
Our community-led values and people-first approach distinguish us from our competitors. We are committed to high standards of environmental sustainability, with all our food prepared by our talented chefs and bakers using fresh, seasonal, local ingredients (where possible), served by our dedicated, healthy, and happy staff.
In return, we offer:
* Secure employment contracts
* Wages that meet the National Living Wage
* Full training and career development opportunities
* Free meal on duty
* 20% discount on all products
* Discounted Cookery School Courses
Many opportunities exist within Honesty Group. We aim to help you reach your dream role and support your career progression in hospitality. Many of our supervisors and managers started as Coffee Shop Assistants.
Roles include:
* Managers
* Area Managers
* Chefs
* Administration
* And many more!
Duties and responsibilities include:
Deliver excellent customer service by:
* Supporting with events as required
* Answering telephone inquiries and taking orders
* Preparing food and drinks (checking temperatures per Food Safety guidelines)
* Clearing tables and washing up
* Engaging with customers
* Supporting managers in handling customer complaints professionally
* Using the work laptop appropriately
* Checking Slack and emails regularly
Open the coffee shop for service by:
* Receiving and displaying stock, reporting shortages
* Rotating stock and checking expiry dates
* Displaying products and pricing
* Updating menu boards with specials/out-of-stock items
* Checking fridge and delivery temperatures
* Ensuring the shop is clean and ready for service
General duties include:
* Maintaining cleanliness and replenishing stock
* Cleaning floors and toilets
* Tidying outdoor areas and stockroom
* Checking equipment and turning off when done
* Placing stock orders with Head Office
* Logging waste and cash handling
* Locking up the shop
* Supporting social media content creation
To join our team, you should:
* Work proactively as part of a team
* Maintain a calm, cheerful, and helpful attitude
* Respect food safety and health and safety standards
Honesty Group operates pubs, restaurants, coffee shops, and farm shops. Established in 2014, with 15 sites across Berkshire and Hampshire, we are committed to high standards of environmental sustainability and are proud to be Real Living Wage employers.
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