Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. - This role will suit an experienced service administrator with excellent office admin skills
Duties
* Dealing with various customer enquiries via email/ telephone
* Inputting customer orders on MIS system
* Manage and organise collections/ deliveries
* Weekly / monthly Customers reports
* Day to day tasks within office eg, answer switchboard phone, filing
* Sampling to customers where required
* Produce customers Certs / COC's where required
* A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
* At least 1 year's proven experience in an office-based admin role
* Must be computer literate - good knowledge of Microsoft Office packages
* A good telephone manner & strong communication skills are required as client liaison is critical to this role.
* Must be able to deal with incoming calls regarding customer orders and queries
* Ability to multitask and complete tasks within defined time frames.
* Must be able to work independently as well as part of a team
* Must be motivated and organised
Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experience
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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