Job Description:
Theatre Porter
Cromwell Hospital, London SW5 0TU
Permanent
£23,000 + fantastic benefits
Full time – 37.5hrs a week (Shifts are Monday to Sunday. Variety of shift patterns between the hours of 7am to 9pm. On call hours given as overtime)
We make health happen.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.
You will be required to respond to all requests for Theatre Portering services, operate systems and maintain accurate logs and reports. You’ll follow processes and procedures and generally assuring the safety and welfare of all staff, patients and visitors. You will act and interact with patients, consultants, staff and visitors in a way that will create an experience in accordance with Cromwell Hospital’s Service Vision
You’ll help us make health happen by:
1. Undertake duties in accordance with Theatre Department’s policies and procedures.
2. Recognise and respond in an appropriate and proportionate manner to any situation which has the potential to threaten the safety or security or well-being of the hospital, its patients, visitors and staff.
3. Maintain effective logs and records of activity. Promote, support and encourage the seamless flow of information both to and from the Theatre portering team and the hospital at large so as to be able to anticipate, rather than be react to, changing circumstances within the hospital.
4. Ensure you present yourself for duty in a timely manner and are dressed and equipped so as to maintain and display at all times the highest professional standards.
5. To escort patients to and from the Theatre department and their rooms and to and from any of the hospital’s departments.
6. To perform the change of all medical gases as and when required and store empty cylinders in the appropriate area and enter into the cylinder log such changes.
7. Observe and report visitor and patient movement and access to restricted parts of the Hospital.
8. Ensure compliance with all Health and Safety and Environmental safety requirements.
9. Maintain the condition and ensure the suitability and integrity of all equipment employed within the department. This includes Wheelchairs and Trolleys.
10. Carry out regular inspections of emergency as well as other equipment used in the department. This includes wheelchairs and Theatre portering equipment within the hospital as well as first aid equipment within Theatres, so as to ensure its readiness at all times for use in the event of an emergency and or patient requirement.
Key Skills / Qualifications needed for this role:
11. Good communication
12. Experience as a Porter
13. IT Literate
14. Good telephone manner
15. Excellent organisational skills and attention to detail
16. Good timekeeping
17. Able to empathise with patients and demonstrate genuine care
18. Ability to work under pressure and remain calm.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
19. Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
20. Bupa health insurance as a benefit in kind
21. An enhanced pension plan and life insurance
22. Annual Health Services Bonus Scheme
23. Support with travel costs via a season ticket loan or cycle2work
24. Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.