Espire infolabs is hiring forInfrastructure L1 Support Engineer for Near Central London, UK Job Title: Infrastructure L1 Support Engineer Job Type: Permanent Work Location: Near Central London, UK (4 Days Work form office and 1 Days work from Home) J ob Description: Good Knowledge, hands on working on Azure (L1 plus level) Software installation and troubleshooting. Creation and management of user accounts. Raising issues, calls, and liaising with third-line support( for application/product support teams) Prompt response and resolution of support calls. Escalating issues that cannot be resolved at 2nd line level last shift and can not be managed by out of hours support team. Good usage knowledge of ITSM Tool (Zendesk, HaloITSM or freshservice) Assist IT Services Team Leader and Group IT Manager: Azure administration IT projects Domain management Network management Application management Hardware Management