About
Montcalm Collection
United by timeless style and peerless service, Montcalm Collection is
London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an
18th-century brewery, heritage headquarters and a diamond-shaped skyscraper,
each hotel reveals a different chapter in the city’s story.
The hotels in the collection include a historic brewery, reimagined as a
vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the
former headquarters of the Royal Mail: Montcalm Royal London House. A property
with a bold new perspective at Montcalm East, part of Marriott’s Autograph
Collection. And a duo of mindful hotels which set a slower pace: Inhabit,
Southwick Street and Inhabit, Queen’s Gardens, both part of Design Hotels.
Our flagship hotel is on the brink of a bold new era. Its Grade
II-listed building on the cusp of Park Lane has been sensitively refreshed by
architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and
Studio Est. We have added a new signature restaurant helmed by a world-famous
chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites
have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as
modern icons.
Conscious, cultured, characterful, and considerate, Montcalm Marble Arch
is a five-star hotel set on a historic crescent that sits proudly at the top of
Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone,
bringing a fresh, holistic hospitality approach to London luxury. The
respectful, sensitive full restoration includes a wellness space,
community-welcoming public spaces and a restaurant helmed by an internationally
acclaimed chef.
Overview
Montcalm
Marble Arch is looking for a friendly & welcoming candidate to join our
fantastic team as a Maintenance Manager. You’ll need to love
working with people and be passionate about preserving our planet for future
generations.
Key Responsibilities
·
Oversee and manage the day-to-day
operations of the maintenance department, including HVAC, electrical, plumbing,
carpentry, and general building maintenance.
·
Ensure all maintenance requests and
issues are addressed promptly and effectively to minimize guest disruption and
maintain high service standards.
·
Collaborate with the front desk and
housekeeping teams to promptly address and resolve any maintenance issues
reported by guests.
·
Uphold the hotel’s luxury brand standards
in all maintenance activities, ensuring the property’s appearance and
functionality exceed guest expectations.
·
Maintain the mechanical and electrical services,
architectural content and decorative finishes to the existing high standards.
·
Develop and implement a preventive
maintenance program to ensure the property’s equipment and facilities are
well-maintained and in optimal working condition.
·
Leading and managing
maintenance teams as well as external contractors to enable safe, efficient and
effective.
·
Monitor and control maintenance expenses,
including labour, materials, and contracted services.
·
Maintain inventory of tools, supplies, and spare
parts, ensuring the availability of critical items.
·
Lead, train, and supervise a team of maintenance
technicians, ensuring they deliver high-quality work in a timely manner.
·
Conduct regular performance evaluations, provide
feedback, and foster a positive work environment that encourages teamwork and
professional growth.
·
Ensure that the team adheres to all hotel
policies, safety protocols, and industry regulations.
·
Ensure the property complies with all local,
state, and federal regulations related to building safety, fire codes, and
environmental standards.
·
Conduct regular safety inspections and audits,
implementing corrective actions as necessary to mitigate risks.
·
Coordinate with external inspectors and service
providers to ensure all certifications and inspections are up to date.
·
Keep detailed records of maintenance projects,
expenses, and any issues that arise.
·
Implement and monitor energy conservation
initiatives to reduce operational costs and environmental impact.
·
Analyse energy consumption patterns and
recommend improvements to enhance efficiency without compromising guest
comfort.
·
Leads the emergency
response team along with the General Manager during crisis.
Working
Conditions:
·
This position may require working in physically
demanding environments, including lifting heavy equipment and working in
various weather conditions.
·
The role may also require being on-call for
emergencies outside of regular working hours.
Essential
Skills and Qualifications
·
Bachelor’s degree in Engineering,
Facilities Management, or a related field preferred.
·
Minimum of 5 years of experience in maintenance
management, preferably in a luxury hotel or high-end hospitality environment.
·
Strong technical knowledge in HVAC,
electrical, plumbing, and building systems.
·
Excellent leadership and team management
skills.
·
Proven ability to manage budgets and
control costs.
·
Strong problem-solving skills with a
proactive and detail-oriented approach.
·
Excellent communication and interpersonal
skills, with the ability to interact effectively with guests, team members, and
external vendors.
·
Familiarity with building codes, safety
regulations, and environmental standards.
·
Proficient in using maintenance
management software and other relevant tools.
·
Ability to work flexible hours, including
evenings, weekends, and holidays as needed.
Benefits
·
Collaborative
and empowering team dynamics.
·
Pathways
for promotions and growth within the brand.
·
Recognition
and Rewards Program.
·
Access to
an array of discounts via our Benefits Platform.
·
Comprehensive
training through Certified Classroom and E-Learnings.
·
28 holidays
annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
·
Health
incentives: Cash-back on optical, dental, chiropractic, and physio services.
·
Concession
on gym memberships.
·
Nutritious
meals provided during shifts.
·
Inclusive
pension schemes
Eligibility
Candidates must be authorised to live and work in the UK. Currently,
visa sponsorship is not available for this role.
Equal
Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just buzzwords.
We genuinely value the unique perspectives everyone brings, regardless of
gender, ethnicity, age, disability, or background. Our culture thrives on
mutual respect, and we provide a workplace free from discrimination and
prejudice.
Should this role resonate with your aspirations, please apply. If not
shortlisted, we encourage you to explore other opportunities with us, either
now or in the future.
Note: If you do not hear from us within 14 days, kindly consider
your application as not shortlisted for this role.