Operations Manager for Insourcing – Pertemps Medical - Milton Keynes Company: Pertemps Medical
Contract type: Permanent contract
Hours: Full-time 40hrs per week
Location: Milton Keynes office - hybrid working considered
Start Date: ASAP
Pertemps Medical is going through an exciting period of growth and change. We are seeking to add to our brilliant Clinical Insourcing Team to support our significant multiyear investment and expansion plans – building upon our strong ethos of patient safety, high clinical standards, robust team support, and sector-leading dynamism.
Operational Management and Planning
To manage the setup of new insourcing services and maintain service standards throughout the contract
Project planning and effective communication between Pertemps Medical, NHS Trust/Health Board and clinical teams to ensure service delivery timeframe are met
Deliver operational key performance indicators agreed within the contract
Ensure systems are in place to monitor and evaluate performance against service objectives
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance and service expansion
To support the Clinical Governance Lead with complaint/incident and compliment management following Pertemps Medical Insourcing policy and procedures
To support the Head of Clinical Services with the operational element of tender submissions e.g. capacity planning/operational setup capabilities.
To promote Equality, Diversity & Inclusion, Health & Safety, Quality & Continuous Improvement across the Clinical Services division and the wider Pertemps Medical company.
To support the ongoing development of the Clinical Services division and future projects e.g., CQC (Care Quality Commission) registration/introduction of digital/patient outcome systems.
Experience in running insourcing services within an NHS Trust/private hospital or insourcing/outsourcing company.
# Contract management experience
# Pertemps Medical is a market-leading supplier of both domestic and international medical recruitment services and clinical services, dedicated to delivering the highest standards to its client base within the NHS, public and private sectors. Pertemps Medical is the provider of choice for healthcare employers that hire exceptional medical Doctors, Nurses and AHPs.
The Pertemps Group is the largest privately owned staffing specialist company in the United Kingdom. Pertemps has over 200 branches nationwide to enable us to support our clients on a national basis, combined with local knowledge and support.
The Pertemps Medical head office, located in Milton Keynes, is the central hub of our business where we coordinate all of our clinical services and medical recruitment projects.
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