Join Our Team at Euromed Pharma About Us: Euromed Pharma, a dynamic and rapidly growing pharmaceutical wholesale business, is at the forefront of the industry. Formerly known as Pharmahouse, we're transforming the way we serve our UK and international customers. Our brand new, state-of-the-art facility in Camberley is where innovation meets excellence, and we want you to be a part of this exciting journey. With an excellent starting salary, a generous bonus scheme, and the opportunity to work regularly in a hybrid role, there’s never been a better time to join our team Job Purpose: Are you ready to take charge of managing a diverse portfolio of UK and international customers? As a key player in our team, you'll oversee every aspect of the order process—from initial quotation to final delivery—ensuring that our clients receive unparalleled service. You'll be the vital link between our customers and suppliers, driving success and fostering strong relationships at every step. Core Competencies Required: - Master Communicator: Your words inspire action and build trust. - Interpersonal Dynamo: You connect effortlessly with others, understanding their needs and desires. - Mathematical Whiz: Numbers are your playground. - Independent Go-Getter: You thrive when given the freedom to innovate. - Tech-Savvy: You navigate IT systems with confidence and ease. - Inquisitive Mind: You seek out critical information to stay ahead of the game. - Team Champion & Solo Star: Whether flying solo or with the team, you shine. - Efficiency Expert: You’re driven by getting things done right and fast. - Time Management Guru: Deadlines motivate you, and you never miss one. - Quality Advocate: You never settle for less than excellence. - Detail-Oriented: Every little thing matters to you. - Results-Driven: Success is your ultimate goal. - Adaptability and Flexibility: You roll with the punches and adapt with ease. - Supervisory Talent: You inspire others to achieve greatness. - Tenacious Spirit: Challenges fuel your determination. - Positive Self-Image: Confidence radiates from you. - Thorough and Thoughtful: You leave no stone unturned in your pursuit of perfection. Skills, Knowledge, and Experience: - Exceptional Communication: You articulate thoughts and ideas clearly, both verbally and in writing. - Advanced PC Skills: Especially in Microsoft Office & Excel, you’re a digital maestro. - Strategic Planner: Your time management and organizational skills are unparalleled. - Results-Driven: Every action you take is aimed at achieving success. - Detail-Oriented: Precision is your middle name. - Adaptable and Flexible: You thrive in changing environments. - Standard Bearer: You uphold the highest standards in everything you do. - Multi-Tasking Pro: You juggle tasks like a seasoned performer. - Pharmaceutical Knowledge: Basic knowledge of pharmaceuticals and/or import/export is a bonus. - Customer Service Enthusiast: You’re passionate about delivering exceptional service. - Soft Selling Expertise: You know how to guide a customer to the best choice without the hard sell. Accountabilities/Job Description: During your 3-month probationary period, you'll work closely with your Trainer and the Sales Director on tasks like pricing quotations, invoices, and picking lists, ensuring you're fully equipped to manage these independently. Order Management Using SAGE: - Handle all sales inquiries with energy and precision. - Source products from the UK and abroad, negotiating with suppliers to secure the best deals. - Issue price quotations that reflect our commitment to quality and fair margins. - Negotiate terms with customers when necessary, ensuring win-win outcomes. - Confirm and acknowledge customer orders with confidence. - Coordinate with logistics to ensure smooth transportation and maintain detailed customer profiles. - Issue pro-forma invoices when needed and keep customers informed about their order status. - Place purchase orders within company policy and agreed credit limits, keeping an eye on every detail. - Verify received goods, issue picking lists, and authorize dispatch with a thorough eye for accuracy. - Keep customers updated on shipping details and order status, ensuring they’re always in the loop. - Handle credit notes and supplier invoices promptly, ensuring everything aligns with company policies. Key Account Management: - Take charge of customer accounts, driving sales growth through relationship-building and exceptional service. - Rekindle relationships with lapsed customers and forge new connections to expand our reach. - Hit individual sales targets and maintain profitability across all your accounts. - Provide stellar service, ensuring every customer feels valued and satisfied. - Predict future sales and buying trends, staying ahead of the curve for key accounts and markets. - Keep your Trainer and the Sales Director informed of any significant developments in customer behaviour. - Lead customer and supplier meetings, including performance reviews, to ensure ongoing excellence. - Compile and present insightful quarterly and annual reports that drive decision-making. - Step up when needed, overseeing tasks assigned to other Business Managers. Compliance and Team Spirit: - Stay vigilant and comply with Euromed Pharma’s policies and procedures, including safety and legal responsibilities. - Maintain accurate records and assist the Responsible Person in ensuring compliance with GDP. - Proactively report discrepancies or issues, safeguarding our operations and reputation. - Promote a positive working environment, contributing to high morale and a supportive team culture. Other Duties: - Embrace additional tasks as they arise, including stepping in for colleagues during their absence. Your adaptability and initiative will be key in these moments. Benefits: - Competitive Starting Salary: We believe in rewarding talent and dedication right from the start. - Generous Bonus Scheme: Your hard work will pay off with our performance-based bonuses. - State-of-the-Art Facility: Enjoy working in our brand new, cutting-edge facility in Camberley, where innovation and technology come together. - Hybrid Role: Flexibility to work both on-site and remotely, balancing the best of both worlds. Are you ready to bring passion, energy, and a relentless drive for success to Euromed Pharma? Join us and be part of something extraordinary