Job Title: Repairs Administrator
Department: Social Housing Repairs
Location: Crawley
Reports To: Office Manager
Job Summary: The Repairs Administrator will provide comprehensive administrative support to the social housing repairs team. This role involves managing day-to-day administrative tasks, ensuring smooth operations, and supporting the team in delivering high-quality repair services to tenants.
Key Responsibilities:
Administrative Support: Perform general administrative duties such as filing, data entry, and managing correspondence.
Scheduling: Assist in scheduling repair and maintenance appointments, coordinating with tenants and contractors.
Record Keeping: Maintain accurate records of repair activities, work orders, and tenant communications.
Communication: Act as a point of contact for tenants, contractors, and internal teams, providing information and resolving queries.
Document Preparation: Prepare and distribute documents, reports, and meeting minutes as required.
Inventory Management: Monitor and manage office supplies and repair materials, ensuring adequate stock levels.
Compliance: Ensure all administrative processes comply with health and safety regulations and organizational policies.
Reporting: Generate regular reports on administrative activities and repair progress.
Support: Provide additional support to the repairs team as needed, including assisting with special projects and initiatives.
Qualifications:
Education: A high school diploma or equivalent; additional qualifications in administration or business management are advantageous.
Experience: Previous experience in an administrative role, preferably within the social housing or construction sector.
Skills:
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and administrative software.
Attention to detail and accuracy in record-keeping.
Personal Attributes:
Detail-oriented with a proactive approach to problem-solving.
Customer-focused with a commitment to delivering high-quality service.
Ability to work independently and as part of a team.
Flexible and adaptable to changing priorities.
Please apply today with your CV or call Leah Seber at Build Recruitment
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer