Job Title: Field of Play Assistant
Accountable to: Senior Safety Stewards
Contract: Casual
Hours: Variable, confirmed a minimum of 10 days in advance. Hours will include evenings, weekends, and Public Holidays.
Salary: £12.21 per hour
Location: The Cooper Associates County Ground, Taunton and other nominated Club venues.
Closing date: 31 January 2025
The Role:
We have opportunities for 10 Field of Play Assistants to join us and take a proactive role in delivering a safe and outstanding customer experience to all those attending events at The Cooper Associates County Ground and other nominated Club venues.
In this new role with SCCC, you will be responsible for maintaining a positive approach to the highest standards of customer service and spectator safety. You’ll warmly welcome spectators on arrival as their first point of contact, through to delivering a fond farewell as spectators leave the venue. Your duties include:
1. Directing authorised vehicles around the ground
2. Operating the turnstiles and taking electronic payment for entry tickets
3. Distributing promotional literature at the gate
4. Providing well-informed wayfinding information
You will be committed to upholding Somerset County Cricket Club’s high standards and values, adhering to the Safety Team’s Code of Conduct and undertaking all necessary training relating to the role.
Amongst other things, you are punctual, approachable, and a team player who holds high standards of personal and professional integrity. You remain calm in pressurised situations and have a desire to learn from others.
You'll need to be flexible and available to work unsociable hours over weekends, public holidays, and evenings. Please note, this is a physically demanding role and you will need the stamina to be able to work on your feet for long periods.
You will need to be eligible to work in the UK.
It is important you read the job description as you'll need to refer to this within your application to show how you meet the essential criteria.
Interviews will be held between 11-13 & 18-20 February 2025.
If you need further advice, or require any reasonable adjustments to enable you to apply for roles or participate at any stage of the selection process, please let us know by emailing people@somersetcountycc.co.uk.
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