Community Liaison Engagement Administrator (CLEA)
Location: Kent and Medway Wheelchair Contact, Gillingham (with occasional travel within Kent)
Salary: £27,800 per year
Hours: 40 hours per week
Full UK Driving Licence and access to own transport required
About Us
Rosscare is committed to providing high-quality services to our service users. We are looking for a Community Liaison Engagement Administrator (CLEA) to join our team, based in Gillingham, to support our Community Liaison and Engagement officer working within the Kent and Medway Wheelchair Contract.
Purpose of the Role
To provide administrative support for the CLEO (Community Liaison and Engagement Officer), supporting service users, maintaining efficient administrative systems, and assisting with events and project coordination.
Main Duties and Responsibilities
1. Create and maintain filing systems in accordance with the CLEO's instructions and the organisation’s systems and procedures.
2. Update the Electronic Customer Relations System (CRM), hard copy information guidance and other reference materials.
3. Answer incoming calls and liaise with service users, stakeholders and other staff - taking messages where necessary.
4. Maintain and organise diaries and work records.
5. Arrange and attend internal and external meetings, events and worksho...