Davies and Partners Solicitors is a well-established law firm with over 30 years’ experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 5 offices in Gloucester, Bristol, Birmingham, London and Devon. Davies and Partners Solicitors strongly believe that their staff are the heart of the company and are therefore driven to ensure that all employees experience and maintain a good work-life balance. Reporting Line This role reports to the Legal Director and Head of Private Client (Wills and Probate) in the Bristol office. Job Purpose To be a point of contact for all private client related enquiries received by any office but primarily for Gloucester, including internally referred work from other departments, whilst maintaining client care to the highest standard. Key Duties and Responsibilities • To carry out day to day conduct of Private Client files and responsible for all aspects of work connected with Private Client • To be willing to handle queries from the company’s other offices with the possibility of travelling to those offices from time to time. • To be confident in handling a wide range of Private Client issues including (but not limited to); o Wills, Probate, LPA's, Trusts, Estates, Tax, Court of Protection • To work to strict deadlines in a pressurised but friendly environment. • To liaise with support staff in a positive and proactive manner. • To liaise with the Legal Director on financial budgeting and training requirements/opportunities. • To achieve legitimate billing in line with figures to be agreed with the Legal Director. • To assist senior members of the Department with substantial case files and to exhibit flexibility, particularly in times of holiday/sickness. • To apply proper professional standards. Gaining an awareness of the provisions of the office manual and observing best practice in the prevention of claims against the company for professional negligence and in particular operating with a high degree of personal organisation. • To demonstrate an awareness of clients’ needs and perceptions to the discharge of your work for them and to act promptly, pro-actively and efficiently in relation to all client matters. • To comply with all other departmental procedures including the regulation and control client indebtedness. • To maintain accurate electronic and paper-based records for clients. • To act as a positive ambassador for Davies and Partners Solicitors. • To actively participate in the business development of the department. • To undertake appropriate and relevant staff development on a regular basis. The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, 250 Aztec West, Almondsbury, Bristol, BS31 4TR Salary Competitive Benefits Package Office Hours Full or part-time hours of work can be negotiated. Full-time hours are Monday to Friday, 9:00am – 5:30pm (with 1 hour unpaid lunchbreak) Compliance As part of our compliance procedures, applicants are asked to note that: • references will be followed up; • all gaps in CVs must be explained satisfactorily; • proof of identity and (where applicable) qualifications will be required. • reference requests will ask specifically whether the applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. • appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit https://www.daviesandpartners.com/careers/candidate-privacy-notice Personal Specification Legal Status: • Appropriate DBS disclosure will be required prior to confirmation of appointment • Right to live and work in the UK e.g. valid UK or EU passport or appropriate visa/work permits Education/Qualifications: • Registered Solicitor that complies to the SRA standards or FCILEX • 2 years PQE • Ideally STEP qualified Skills/Knowledge: Experience working as a Private Client. Solicitor in a fast-paced environment Self-organised and proactive. A willingness to undertake business development initiatives is essential. This may include preparing articles for local publications and website, as well as engaging in networking events. Ability to take responsibility and solve problems. Attention to detail. Ability to maintain client confidentiality. Adaptable to the needs of the business as changes occur during the operational requirements. Competent in the effective use of Information and Communications Technologies (lCT). The ability to prioritise, meet deadlines, and work under pressure. Excellent interpersonal, communication and presentation skills.