Network Engineer - Perm - SC Cleared
* Type: Permanent
* Location: Remote first with UK Wide customer site travel
* Salary: £45,000 - £65,000 + Company Benefits
* Clearance: Active SC Clearance
* Contingency: Sole British National
Overview
This is an opportunity to join a specialist Networking & Security SME that support UK Secure Gov & Defence clients. This role will involve supporting predominantly UK-cleared customers, providing technical expertise, and ensuring the delivery of high-quality solutions.
Key Responsibilities:
Customer Engagement:
* Assist with on-site and remote customer support, understanding their technical requirements, and ensuring satisfaction.
* Collaborate with customers to ensure smooth deployment and ongoing operational effectiveness.
* Problem Resolution:
* Diagnose, troubleshoot, and resolve network-related technical issues in a timely and effective manner.
* Act as the first point of escalation for technical issues, escalating complex problems to senior engineers when necessary.
Testing and Compatibility:
1. Conduct thorough testing of network hardware, software, and configurations to ensure compatibility with customer environments.
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