£26000 - £28000 per annum + excellent benefits + career progression
Due to exciting growth plans for 2025, our highly successful client near Cosham is recruiting for a Claims Adviser to join them on a permanent basis.
In this diverse and fast-paced role, you will be responsible for:
* Investigating and assessing claims to determine the extent of liability.
* Collecting and reviewing evidence; inspecting and assessing damage details.
* Interviewing relevant parties to make fair settlement decisions with the claimant.
The ideal candidate will have:
* Experience in pet insurance; or travel, motor, or personal accident claims or similar products would be desirable but not essential.
* Experience in a high-volume, results-focused customer service environment.
* Understanding of dealing empathetically with customers.
* A positive, diligent, and determined mindset with a drive to succeed and develop.
* Experience operating within a regulated industry.
Skills Required:
* Excellent communication skills.
* Ability to interpret and communicate terms and conditions.
* Ability to deliver outcomes to consumers in a constructive way.
* Strong investigative abilities.
* Objective decision making.
* Ability to negotiate with third parties.
* A proactive, problem-solving approach and a positive attitude.
Salary & Benefits:
* Salary will be between £26,000 - £28,000 depending on experience.
* 24 days holiday per year (increasing with service).
* Birthday day off.
* Company pension scheme.
* Excellent Health & Wellbeing programs for all employees.
* Training, Career & Personal Development.
* State of the Art Offices.
* Employee Assistance Program.
* Perk Box with access to lots of discounts and perks.
This role will be based at our client's state of the art offices 5 days per week.
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