We‘re excited to offer the opportunity to join our Tenancy Support Services Assistant Team.
We are looking for an enthusiastic administrator to join us on a permanent basis for 18.5 hours per week.
The project is to support us as we process annual rent changes for our customers on Universal Credit. We will do this in an accurate and timely manner, so customers continue to receive support with their rent.
As a team we work closely alongside our Welfare Benefit Officers and Tenancy Sustainment Officers, supporting colleagues and customers across the whole geography of our business. We support with grant payments to customers and are a vital point of contact for the DWP, so a basic knowledge of Universal Credit and Housing Benefit would be good, but not essential.
You will work closely with numerous teams around Abri you should have great IT and people skills to support colleagues and customers with the administration of our services. You’ll keep accurate customer records to ensure continuity of service through the business.
Wellbeing remains at the heart of everything we do - it’s our priority that customers are supported throughout their tenancy and their homes remain safe and managed to the highest standard. Remember, we don’t just want to do things the way they’ve always been done, we want to do things even better! This means you will work closely with numerous teams around Abri and keep accurate customer records to ensure continuity of service through the business.
This role will be based at our Yeovil office (BA22 8WN).
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!