A new opportunity not to be missed within our Vantage Contact Centre at Toyota Leeds We are looking for a Contact Centre Advisor to join our team. In return you will receive a competitive package of up to £31,144.26 OTE which includes a generous bonus, plus excellent benefits including participation in our Staff car scheme At Vantage we have built carefully on our recent success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Š koda. About the Role We are looking to recruit an experienced Contact Centre Advisor to join our busy team. You will be responsible for booking annual services, MOT’s and repairs through inbound and outbound calls. There will also be an element of cross selling within this role. Customer experience is at the centre of everything we do. This is a customer focused role and will involve dealing with our valued customers over the phone and email whilst also liaising with our dealerships to resolve any issues. This a full time permanent position working 42.5 hours Monday to Friday including Saturdays on a rota basis. Our ideal Contact Centre Advisor To be successful in this role you will: - Have a friendly and professional telephone manner - Have previous experience in a customer service role - Be able to work at pace with accuracy and attention to detail - Be self-motivated and able to manage to own workload What we offer our Team Member’s As well as a stable career, we offer a competitive salary package subject to experience, which can be increased as you progress your career. The package for this role is up to £31,144.26 OTE and there is a strong potential to earn over this. We offer fantastic opportunities to develop within the Vantage group by giving supported training and providing an environment where we encourage personal growth. We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme. Sound Interesting? If you think you’ve got what it takes and would like to join our progressive motor group as a Contact Centre Advisor, please click 'Apply’ now. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.