The role of the Team Leader is to provide high quality care and support, as defined in the care and support plan, to our clients within the clients’ home, therapeutic environment or in the community.
To also manage support team to ensure day to day care and strategic outcomes are met.
48 hour shift to contain 2 x 24h shift included as a minimum. Remaining others to be allocated across the week as duties dictate:
Team Leaders are expected to:
* Provide leadership and support for care staff.
* Provide a weekly update via email to Clinical lead & coordinator.
* Act as a role model for good clinical and care governance practice.
* Uphold the rights, choice and dignity of Service Users.
* Ensure Libertatem Healthcare Group policies and procedures are followed at all times.
* Ensure Care Quality Commission standards are met for all clients.
* Deliver a high quality care service without discrimination.
* Notify clinical lead or coordinator of any training requirements.
* Liaise with clinical lead and take lead on delivery of MDT recommendations.
* Provide leadership to the team acting as a positive role model at all times.
* Motivate, support and mentor the staff when needed.
* Manage rota and annual leave.
* Conduct monthly supervision, feedback and ongoing training needs.
* Hold team meetings, document minutes, and disseminate information with follow-up directed steps.
* Maintain a proactive, positive approach to behaviour and strategy management.
* Update care plans, risk assessments, and behaviour strategy plans incorporating professional information.
* Conduct monthly meetings with parents.
* Join MDTs and provide feedback from these meetings to the team.
* Ensure medication stock is ordered.
Supporting Independence and Continued Therapies:
* Promote a full and active life full of opportunities and choice.
* Provide support to re-learn or find new ways of maintaining independence.
* Assist with Service Users’ mobility, feeding, washing, bathing, and dressing.
* Assist with domestic care tasks such as laundry, ironing, and household cleaning.
* Prepare food and drinks, and maintain kitchen cleaning and hygiene.
* Assist Service Users to attend appointments, go shopping, collect pensions, etc.
* Provide emotional support and help increase Service Users’ confidence and motivation.
* Assist with the use of existing equipment to promote independence.
* Administer medication as designated in the care and support plan in accordance with Company policies and procedures.
* Assist Service Users with therapeutic activities as directed by the care and support plan and members of the multidisciplinary team.
* Deliver support in a manner sensitive to the service user’s culture, disability, race, age, sexuality, marital or civil partnership status, transgender status, or religion/belief.
* Document clearly in daily records on the progress of rehabilitation programs, observing, recording, and reporting on changes in a Service User’s physical and/or emotional condition.
Communication:
* Assist the healthcare coordinator and clinical lead nurse by communicating all information to ensure Service Users’ needs are met.
* Work in partnership with all members of Libertatem team and report any changes in a Service User’s mental or physical health, or social conditions.
* Ensure that concerns around safeguarding issues or equality and diversity are reported in line with Company procedures.
* Report any serious incidents, accidents, or near misses to the office team, following company procedure.
* Report any hazards or potential hazards that impact on the safe delivery of care to the office team, in line with Company procedure.
* Maintain clear, concise and legible Service User records according to Company policy and procedure.
* Use Libertatem Healthcare’s ‘On Call’ system for additional support if required, in accordance with Company guidance.
* Always act in a manner that respects the confidentiality of Service Users, staff, and any other involved parties.
Health and Safety:
* Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
* Co-operate with Libertatem Healthcare Group to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures.
Data Protection and Confidentiality:
The Support worker must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtaining, processing and/or using information in a fair and lawful way, and to disclose data or information only to authorised persons or organisations as instructed.
Training:
The Team Leader will complete the mandatory and client-specific training both in-house and external to achieve the specified level of competency for each client with whom they work.
Prepare for, attend, and participate in regular supervision and appraisal meetings with the healthcare coordinators and clinical lead nurses.
Demonstrate a commitment to personal development.
The Team Leader will be proactive in providing suggestions to the clinical lead on any additional training that may benefit the team in delivering bespoke and client-centered care and support.
Our Safeguarding Commitment: Libertatem Healthcare Group recognises the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices.
With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.
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