Process Architect, Fraud Monitoring (Senior Analyst)
* Full-time
* Cost Center Hierarchy: Operations
* CKO Department: Operations
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. Join us to build the digital economy of tomorrow.
What you will be doing:
1. Supporting and collaborating with key stakeholders and the Head of Risk Monitoring Operations to define and implement the required processes to support our Risk Monitoring teams.
2. Taking existing processes, unwinding, rebuilding and reimagining them to create an outstanding Risk Monitoring program.
3. Ensuring our process flows are frictionless for teammates by creating step-by-step instructions/guides and documentation for use globally.
4. Identifying business process challenges through data analysis and collaboration with stakeholders.
5. Providing clear and concise presentation of findings and design plans to stakeholders globally.
About You:
1. Have a minimum of 2 years previous experience in a Risk/Fraud Operations, Fraud Prevention, Monitoring or Detection function, in First Line of Defence (Operations) within the Payments Industry, preferably with exposure to both Acquiring and Issuing products.
2. 1-2 years of process excellence experience, ideally managing operational processes and projects across multiple global operations units.
3. Experience in developing and designing process outlines, flowcharts and implementation procedures.
4. Experience of working in a fast-paced and ambiguous environment where you've successfully managed, coordinated, executed and maintained multiple projects in a deadline-driven environment.
5. Possess a passion for understanding the future state of CKO in order to design and build practices and processes to facilitate it.
6. You are a mission-driven individual who will demonstrate and drive the CKO culture with your colleagues.
7. Bachelor's degree or equivalent experience required.
What we stand for:
At Checkout.com, everything starts with our values, including the experience we offer our people.
1. #Aspire: We supercharge your professional growth with career development programs and leadership training.
2. #Excel: We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level.
3. #Unite: We're proud of our global connections and inclusive environment.
We believe in equal opportunities. Checkout.com is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
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