Job summary Department: Gastroenterology 37.5 Hours per week This post is to provide a clinical administration/typing service based at The James Cook University Hospital. Main duties of the job We are looking for someone who is: Wanting to gain invaluable experience across a wide variety of roles An enthusiastic team player Able to work flexibly An excellent communicator with a high level of interpersonal skill An accurate typist with OCR/RSA qualification or equivalent level typing qualification or experience Able to type at an entry level of 50 words per minute, working towards 70 words per minute Experienced in audio-typing (desirable) Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet Able to demonstrate efficient and accurate word processing skills Committed to personal development with evidence of this Able to demonstrate diplomacy, tact and sensitivity Aware of the importance of confidentiality If you believe you are the person we are looking for we would be glad to hear from you. This vacancy will close when we receive sufficient completed applications. About us South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals. The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds. South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust Date posted 22 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 328-DUG-6687956 Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Person Specification KNOWLEDGE & SKILLS Essential Excellent communication and interpersonal skills Efficient and accurate word processing skills Understanding of clerical processes Desirable Experience in a clinical setting Knowledge of hospital patient administration system Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures. Knowledge of General Data Protection Regulations and patient confidentiality Knowledge of medical terminology QUALIFICATIONS & TRAINING Essential GCSE's English and Maths A-C or equivalent qualification or equivalent work experience OCR/RSA Qualification (or equivalent level typing qualification or experience - entry level of 50 words per minute typing working towards 70 words per minute). NVQ 2 in Business Administration or equivalent experience or equivalent work experience. EXPERIENCE Essential Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet Desirable Previous experience working within a team Healthcare / NHS Trust experience Administrative experience Personal Attributes Essential oHigh professional standards oExcellent communication skills oCustomer focused oSensitive, tactful and diplomatic oSelf-motivated oPositive and enthusiastic oTeam player oFlexibility, 'can do' attitude, adaptable to changing demands Person Specification KNOWLEDGE & SKILLS Essential Excellent communication and interpersonal skills Efficient and accurate word processing skills Understanding of clerical processes Desirable Experience in a clinical setting Knowledge of hospital patient administration system Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures. Knowledge of General Data Protection Regulations and patient confidentiality Knowledge of medical terminology QUALIFICATIONS & TRAINING Essential GCSE's English and Maths A-C or equivalent qualification or equivalent work experience OCR/RSA Qualification (or equivalent level typing qualification or experience - entry level of 50 words per minute typing working towards 70 words per minute). NVQ 2 in Business Administration or equivalent experience or equivalent work experience. EXPERIENCE Essential Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet Desirable Previous experience working within a team Healthcare / NHS Trust experience Administrative experience Personal Attributes Essential oHigh professional standards oExcellent communication skills oCustomer focused oSensitive, tactful and diplomatic oSelf-motivated oPositive and enthusiastic oTeam player oFlexibility, 'can do' attitude, adaptable to changing demands Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)