Job summary The Maidstone & Tunbridge Wells NHS Trust have another opportunitywhich has arisen within the Facilities Directorate for a full time GeneralPorter to join our dedicated facilities team in portering. To provide an efficient, effective and fully comprehensive portering service acrossTunbridge Wells Hospital at Pembury. The full time hours are 37.5 per week, based on rostered shift patterns. We are looking for lively and enthusiastic individuals that have excellentinterpersonal and communication skills, who are well motivated andhard-working and able to work as part of our team. Previous experience of working within a healthcare environment would beadvantageous but not essential as training will be provided. Main duties of the job The General Porter will be a multi-skilled person working with a team, be responsible for maintaining a comprehensive professional and responsive high quality porter service to patients, staff, visitors and all service users. Undertake the movement of patients, equipment, documentation, linen, waste etc. in an efficient and safe manner. Maintain a clean and safe environment in accordance with the specification and be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service. Undertake necessary duties to ensure that an efficient portering service ismaintained. These duties will be carried out both in patient and non-patient environments. All work must be undertaken in line with Health and Safety, InfectionPrevention, Security and all Trust Policy and Procedures. Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: o At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).o Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitso Blue Light card eligibilityo And more, additional benefits can be found in the benefits documents below Date posted 20 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 359-6985683-T1 Job locations Tunbridge Wells Hospital Tunbridge Road Tunbridge wells TN2 4QJ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Person Specification Qualifications Essential Good level of general education (basic English & maths) education Willing to undertake further study to enhance ability to carry out job role more efficiently Experience/Knowledge Essential Ability to effectively communicate / interact with others (both verbal and written) Good customer service skills. Experience in a customer focussed environment. Ability to apply and maintain standards consistently. Desirable Customer care. Health and safety and Infection control principles. Previous experience in a Healthcare environment. Dealing with challenging behaviour. Understanding of medical gases Manual handling. Previous experience of using Computer. Knowledge of handling waste Skills Essential Ability to lift, push, carry heavy loads To be able to carry out basic tasks on a computer or hand-held device Ability to work well with others Patience and the ability to remain calm in stressful situations Desirable Excellent verbal communication skills Sensitivity and understanding Person Specification Qualifications Essential Good level of general education (basic English & maths) education Willing to undertake further study to enhance ability to carry out job role more efficiently Experience/Knowledge Essential Ability to effectively communicate / interact with others (both verbal and written) Good customer service skills. Experience in a customer focussed environment. Ability to apply and maintain standards consistently. Desirable Customer care. Health and safety and Infection control principles. Previous experience in a Healthcare environment. Dealing with challenging behaviour. Understanding of medical gases Manual handling. Previous experience of using Computer. Knowledge of handling waste Skills Essential Ability to lift, push, carry heavy loads To be able to carry out basic tasks on a computer or hand-held device Ability to work well with others Patience and the ability to remain calm in stressful situations Desirable Excellent verbal communication skills Sensitivity and understanding Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Tunbridge Wells Hospital Tunbridge Road Tunbridge wells TN2 4QJ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)