An experienced Restaurant Manager with at least 7 years of relevant experience is needed to join the team at this leading restaurant serving delicious Eastern Mediterranean fusion food based in central London on a full-time basis. With a passion for travel and new flavours, the restaurant offers vibrant, healthy, and indulgent dishes originating from the Levant region. The restaurant emphasises sharing dishes to create a warm and welcoming dining experience at its South Kensington and Queensway locations, and they are looking to expand. This is an exciting opportunity to join them and progress your career About the Role In this role, you will enhance customer experience and increase sales and profitability by managing operations, staff training, and compliance while ensuring the restaurant maintains its high-quality online and offline standards and reputation. Additionally, you will focus on efficient resource management and achieving business growth targets. Key Responsibilities: To propose and manage a sales action plan to enhance both the customer experience and to increase overall sales and profitability To ensure the Company's and statutory regulations regarding hygiene, safety and cleanliness throughout the building are complied with at all times and that staff are trained in the tasks required by them to ensure compliance Ensure that a high-quality food and drink offering is delivered efficiently, promptly, and effectively, meeting the Company's standards and the customers' satisfaction To maintain the excellent reputation that the restaurant enjoys “offline” and “online” by methodical implementation of the Company’s service and quality standards Managing the reservations system so that potential sales opportunities are maximised – training relevant staff to ensure understanding of optimum reservation methods and procedures Assist in and implement appropriate training in line with personal development plans, ensuring that Legal and Mandatory training and Health and Safety and Food Safety certificates are completed by staff within the timelines set by the Company Complete a formal Performance Review with all staff close to the end of their initial three-month trial period of employment and follow-ups with a six-monthly review To report complaints or incidents of theft, fire, accident, loss, damage or other irregularity and take such action as is necessary or practicable To oversee the cost of FOH restaurant to ensure that Departmental supervisors are operating their budget efficiently and effectively Ensure labour productivity is in line with budgets and forecast levels of business Ensure that the Restaurant is running at this maximum profitability, utilising the stock control programme developed by the Company and the "Fixed Costs" profile calculator Ensure that drink stocks held do not exceed an average of fourteen day's holding Ensure that drink stock is appropriately used and in accordance with the Company guidelines Ensure that Food stock wastage is kept to an absolute minimum by efficient ordering and stock rotation Ensure that the restaurant’s reputation continues to be excellent and with a growing online and office community of satisfied guests Required Skills: Computer literate (including Microsoft Excel) Financially Aware Able to provide group trainings Capable of staff supervision Communication skills Leadership and people management skills Ability to deliver a high-quality experience to customers Required Experience: Minimum of 7 years in a similar role Level 3 Food Safety certification Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Restaurant General Manager, Assistant General Manager, Operations Manager, Food and Beverage Manager, Front of House Manager, Kitchen Manager, Bar Manager, Shift Manager, and Assistant Manager, will also be considered. IND123