* Starting Immediately
* Local role based in Southampton
About Our Client
Michael Page is happy to work with this great business in Southampton. Our client works non-stop caring for people and prides themselves on providing excellent services to all.
Job Description
The key responsibilities for the Administration role are:
* Administrative Support:
o Perform general administrative tasks, including answering phones, managing correspondence, and responding to inquiries.
o Maintain and update resident records, ensuring all information is accurate and complies with data protection regulations.
o Assist in scheduling staff shifts and maintaining the staff rota.
* Record Keeping & Compliance:
o Ensure compliance with regulatory and organisational requirements by maintaining accurate documentation.
o Prepare and manage files for audits and inspections, ensuring they are always up-to-date.
* Finance and Budget Support:
o Process invoices, monitor budgets, and assist with financial reporting as directed by the care home manager.
o Handle petty cash and maintain accurate financial records.
* Resident and Family Liaison:
o Act as a point of contact for residents and their families, providing updates and assistance as required.
o Assist in organising resident reviews and family meetings, preparing all necessary documentation.
* HR and Recruitment Support:
o Support recruitment processes, including posting job adverts, coordinating interviews, and preparing contracts.
o Maintain staff records, including training logs, absence records, and certifications.
* General Operations Support:
o Coordinate and oversee maintenance requests and ensure the care home operates smoothly.
o Organise meetings, training sessions, and events as needed.
* Customer Service:
o Ensure a welcoming and professional reception area for visitors.
o Address complaints or issues promptly and escalate when necessary.
The Successful Applicant
The successful candidate for the Administration role is someone with the following:
* Essential:
o Proven experience in an administrative role or in a CARE HOME or HEALTH CARE setting.
o Strong organisational and multitasking skills.
o Excellent written and verbal communication skills.
o Proficiency in Microsoft Office Suite and other relevant software.
o Knowledge of GDPR and data protection practices.
What's on Offer
The candidate for the Administration role will receive:
* Competitive salary
* Opportunities for training and professional development
* Pension scheme
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