It’s time to join the UK’s biggest independent drainage specialist Due to company growth, Lanes Group are looking to appoint a Trainer to join our growing IT department. The ideal candidate will be responsible for designing, developing and delivering comprehensive training programs on the use of various IT tools and systems. This role involves assessing training needs, developing material, delivering training sessions, and monitoring progress. The IT Trainer will play a critical role in enhancing the technical skills of our employees, ensuring they can use IT resources effectively and contribute to our company's success. About You The ideal candidate will have strong knowledge of modern IT systems such as Ms365, MS dynamics, and Works Management Systems. Applicants will have strong presentation and communication skills, with the ability to convey technical information in a easy understandable way. Applicants will have a good understanding of business process as well as excellent organisation and time management abilities. Due to the nature of the role - Traveling to various sites is required. Key Responsibilities Work closely with all departments to understand their objectives and goals. Identify areas of improvements that can be made and make recommendations for new strategies or processes. This can be a simple process change right through to new system implementations. Document requirements for both technical teams to understand, interpreting the end user requirements and ensure the development and technical teams have what they need to progress. Presenting findings and recommendations to stakeholders in a clear understandable way. Supporting users during UAT, identify, develop and deliver ongoing training material to ensure we succeed in every step. Work collaboratively with key stakeholders, operational teams and 3rd party suppliers Document 'as is' and 'to be' processes. Support project through from conception to delivery Knowledge and skills Advanced analysis skills and knowledge. Knowledge of project management tools and methodologies Organisational skills and ability to meet challenging deadlines Proactively and independently manage projects and maintain skills within the department 2 years experience as a Business Analyst or similar role. Ability to work to lean and agile standards and methodologies The Benefits Enhanced overtime rates 24 days holiday bank holidays Life Assurance; Health cash plan; Auto enrolment pension scheme; Free onsite parking; Friendly working environment; About Lanes At the Lanes Group, we believe firmly in looking after our people and our customers. It’s a big part of who we are. It’s also one of the reasons that we have a £200 million turnover, over 2200 staff and a network of depots across the country. Strictly no agencies please. We are an equal opportunities employer and welcome applications from under-represented members of the community.