Job Purpose - background and context
Maritime Digital Delivery Service comprises three sub-units, MDA Capability, Cloud Hosting and Engineering Services Team/Complex Project Management (EST/CPM). EST/CPM is a key team under MDDS that takes responsibility for the more complex tasking from the Navy Digital Front Door process, and then leads on the delivery of that tasking.
The Head of CPM will lead the EST/CPM team and provide ‘sponsor’ oversight of all technical and specialist CPM services. The role will ensure optimal outcomes from available resources to enable complex ICT activities that are delivered to time, cost and quality and in line with all MoD compliance procedures. The role will engage with ND and MDDS management and stakeholders to both manage expectations for delivery and help direct work and energy across ND to ensure optimum outcomes for Defence.
Primary Purpose:
Head of Complex Project Management :
Be accountable to Head of MDDS for EST/CPM activities, progress and particularly risk, supporting delivery of emerging requirements as directed by Head of MDDS.
The CPM Service includes oversight and contract management for SyAAS, SCIDA, EAA, and ICT Services.
Represent CPM within Navy Digital Front door processes, supporting triage of arising activity across the division assessing whether and how CPM might deliver a solution.
Assign work to the CPM service/workforce and track progress.
Conduct daily stand-ups of activity and approve or adjust effort as needed.
Advise the CPM service on routes to solutions.
Ensure the activity tracker, POL, other dashboards are updated.
Act as supplier facing ‘CPM service’ owner to ensure quality of outputs and outcomes and continuity of service provision.
Engage with ND Bus Svcs and other key stakeholders around levels of service provision, load balancing and future services provision and resource requirement.
Secondary Purposes:
Line management all MOD employees within the CPM team, those permanently assigned and those temporarily assigned to support change activity.
Promote efficient MoD compliant methodologies for the management of CPM activity.
Ensure team members are trained to deliver activities assigned to CPM and the services’ providers are made aware of emerging training requirements to ensure SQEP services’ provision.
Responsibility
1. Maintain communications with the CPM team, daily stand-ups and monitor progress; be accountable for decisions made
2. Maintain the CPM POL or other system, risks, issues and activity matrix and any derivatives needed by the Portfolio Management Office (PMO)
3. Maintain awareness of CPM budgetary responsibilities. Support a/r ND FO1 FOO planning and discussion and Maritime Multi-Media (MMM) S9 line planning, forecasting and provisioning
4. Triage new tasks, prioritise and assign to the CPM Team and where appropriate CPM specialist contracted services’
5. Act as CPM specialist services’, Service Owner, assuring quality of Output and Outcome against contracted scope. Sponsoring new/enhanced services request as new requirements emerge
6. Stakeholder engagement, Digital solutioning and expectation management across Navy Digital and where digital Services input is required, across NCHQ, Defence Digital and the DE&S
7. Represent CPM at ND ‘Front Door’ triage meetings (and other tasking fora) to ensure appropriate triage and new work is appropriately resourced
8. Maintain communications with Head of MDDS, Hd Cloud and Hosting and Hd of Maritime Domain Awareness; contribute to the PMO’s ND performance tracking tools