Front of House Location: L3 1HU Liverpool Start Date: ASAP Reports to: On-site Facilities Manager Working Hours: 09:00 - 16:00(Contract - Perm)Rate: Hourly options PAYE / Umbrella (Negotiable)Duration: Temp to PermRole OverviewWe are seeking a friendly, professional, and highly approachable individual to be the Front of House representative at Kyndryl's newly opened office in the. This role is pivotal in creating a positive first impression for all visitors and internal colleagues alike. You will be the key interface between clients, visitors, and staff, ensuring smooth communication and service delivery across the site.The building hosts approximately 100 employees and is a dynamic, customer-focused environment. You will work closely with our clients Facilities Manager, supporting day-to-day operations and administrative tasks.Key ResponsibilitiesWelcome and assist all visitors and staff entering the buildingManage the reception area to ensure a professional and warm first impressionAct as the primary point of contact for all front-of-house and general site-related queriesDirect and escalate visitor and staff requests to the appropriate personnel or departmentsSupport the Facilities Manager with coordination and setup of meetings, including recording meeting notesAssist in general facilities coordination, such as handling post, booking meeting rooms, and reporting maintenance issuesMaintain visitor logs and adhere to site security proceduresHelp ensure the building remains compliant with health and safety standardsEssential Skills & AttributesWarm, welcoming, and approachable demeanourStrong interpersonal and communication skillsAbility to multitask and prioritise requests effectivelyConfidence in directing queries to appropriate contacts and following up when neededProactive, with a strong sense of ownership and reliabilityCompetent in basic office software (e.g., Outlook, Word, Excel)Discretion and professionalism in all interactionsWillingness to be flexible in working hours to support work-life balance needs Resourcing Group is acting as an Employment Business in relation to this vacancy