Contents Location About the job Benefits Things you need to know Apply and further information Location Didcot, South East England, OX11 0RQ About the job Job summary PDS (Personal Dosimetry Service) is a commercial service, approved by the Health & Safety Executive (HSE), that is responsible for: Measuring and reporting the radiation doses to employees working with ionising radiations in various sectors, such as industrial, research and medical. Using passive personal dosemeters, which are worn by the workers and then sent back to PDS for analysis. Contributing to UKHSAs expertise and advice on radiation matters and generates a significant income for UKHSA. Employing around 25 people and serves over 80,000 workers in the UK and abroad. As a Laboratories Supervisor, you will be part of the laboratories team that supports PDS with ensuring the effective issuing and processing of customer dosemeters. You will be responsible for supervising the day to day running of the PDS dosemeter laboratories, ensuring an efficient and smooth service for our 7000 customers. This will involve planning, prioritising and participating in the routine work, allocating staff to tasks and ensuring issue and processing targets are met for an average of approx. 9,000 radiation dosemeters/week. PDS also has an emergency response function for population monitoring in the event of a radiation incident. The Laboratory Supervisor will help the Lab in its response to an incident, liaising with Process Manager and other PDS staff as needed. The post holders main duties will involve: Participating in the day-to-day work of the Laboratory and maintaining a high level of efficiency in accordance with the standard operating procedures. Supervise a team which is responsible for the processing and issuing of 9,000 dosemeters per week to over 7,000 commercial customers. Managing resources to meet issue and processing targets, taking decisions on work planning and task allocation to meet demand. Liaising/negotiating with colleagues and other teams to inform these decisions and ensure smooth issue and assessment of customer dosemeters. Being responsible for the routine technical aspects of the service such as monitoring and management of equipment, investigating and acting upon results which fail QA. Dealing with problems, e.g. in changes to requirements, software errors, IT failures, supplier failures, by prompt liaison with external and internal colleagues. Responding to and resolve customer queries and liaising with customers to provide interpretation of results and advice on personal dosimetry. plan ahead for the work of laboratories, based on expected demand, ensuring the teams deliver an excellent level of customer service that meets the relevant quality standards; reliable, prompt, courteous and clearly communicated. Job description Your key responsibilities will include: Fully supporting all laboratory technicians, managing up to 3 staff. Managing resources to ensure the service runs effectively Meeting issue and processing targets for the dosimetry service. Monitoring staff development via appraisals, objective-setting and training Monitoring and management of equipment Communication effectively with colleagues, suppliers and customers To help provide excellent customer service. Responding to and resolving customer queries and liaising with customers; providing interpretation of results and advice on personal dosimetry Prioritising workloads and work patterns as necessary to meet requirements Maintenance of equipment and liaison with suppliers Ensuring that working practice instructions and user manuals are updated Giving feedback in regular office meetings and raising suggestions for improving working practices; meetings can be weekly, monthly or with any other agreed regularity The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Person specification Essential Criteria: 1 A-Level (Science based) 3 GCSEs (Maths, English and Science), or equivalent experience Experience of working in a scientific environment, including extensive experience of working in a commercial environment to include direct contact with customers Experience of working in a team Excellent customer care skills, which includes the ability to communicate effectively, both orally and in writing Ability to form good working relationships with customers, staff and suppliers; working flexibly within the PDS team Excellent organisational and planning skills; including prioritisation Good analytical and decision-making skills Competent computer skills (e.g., Outlook, Word, Excel and web-based products), including a good understanding of computer record functions and processes Benefits Alongside your salary of £29,109, UK Health Security Agency contributes £8,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Selection process details Selection process details This vacancy will be assessed using a competency-based framework which will assess your Qualifications, knowledge and experience and/or skills and capabilities outlined in the essential criteria. You will be required to complete an application form. You will be assessed on the 8 essential criteria listed, and this will be in the form of a: Application form (Employer/ Activity history section on the application 750 word Statement of Suitability This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note that you will only be assessed on the essential criteria listed within the advert and not all those listed in the job description. The Application form and Statement of Suitability will be marked together. Longlisting : In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Meets no essential criteria Piles Meets all essential criteria and Meets some essential criteria will be moved through to the shortlisting stage. Shortlisting: In the event of a large number of applications we will shortlist on: Experience of working in a team Please do not exceed 750 words. We will not consider any words over and above this number. If you are successful at this stage, you will progress to an interview. Unfortunately, late applications will not be considered. Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV. Feedback will not be provided at this stage. Stage 2: Interview (competency based) You will be invited to a (single) face to face interview. In exceptional circumstances, we may be able to offer a remote interview. There will be a 5 minute presentation at interview, full details of the subject will be provided at the shortlisting stage. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as office/lab based at our Scientific campus in Chilton. If based at one of our labs, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Reasonable Adjustments The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should: Contact the recruitment team in confidence as soon as possible to discuss your needs. You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/ Artificial Intelligence (AI) Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. Organisation info We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers Internal Fraud check If successful for this role as one aspect of pre-employment screening, applicants personal details name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service. International Police check: If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period. Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Harry McCullagh Email : harry.mccullaghukhsa.gov.uk Recruitment team Email : recruitmentukhsa.gov.uk Further information The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaintsukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk/ Apply at advertiser's site Share this page Print Email Gmail Facebook LinkedIn