Job Description
Join our thriving UK team and take on a pivotal role as a Team Extension Specialist. You will work closely with management to lead and grow our external vendor program. With complete ownership of the day-to-day management and operations on behalf of Spyrosoft, the successful candidate will also focus on developing the initiative, driving efficiency, and enhancing collaboration. This role may require occasional travel to partner sites to build relationships, and ensure alignment with business goals.
As a key member of our UK team, you’ll be at the heart of connecting our Partner network with Spyrosoft’s resourcing needs. Your mission? To identify the right talent for both internal and external ongoing projects, while building a deep understanding of our Partners’ capabilities and requirements.
You’ll own the process from start to finish—managing everything from the initial resource request to ensuring a smooth start for successful candidates on both internal and external projects. Beyond onboarding, you’ll continue to support and oversee placements throughout the project lifecycle, ensuring everything runs seamlessly.
Your role also involves collaborating with our overseas colleagues to tap into Spyrosoft’s internal talent pool, helping secure opportunities for our in-house experts across the group. Therefore, the role may require some occasional travel overseas to other Spyrosoft sites.
Additionally, you’ll provide support to our Staff Augmentation Partners who work directly with clients. This means you’ll develop expertise in both resource management and client-facing augmentation support—broadening your skillset and adding variety to your day-to-day.
This is a fantastic opportunity for someone eager to advance their career within a project-centric environment while contributing to the growth of our UK team. If you thrive on collaboration, problem-solving, and making a real impact, we’d love to hear from you!
Role Responsibilities
* Strategic Development:
o Collaborate with management to shape and implement a growth strategy for the partner/vendor program.
o Identify opportunities to enhance partner/vendor relationships, streamline processes, and expand capabilities.
o Support management in leading efforts to align partner/vendor deliverables with the company’s long-term objectives and client needs.
* Vendor/Partner Relationship Management:
o Establish and maintain strong, productive relationships with external partners & vendors.
o Act as the primary point of contact for partners/vendors, ensuring clear communication and alignment with company expectations.
o Represent Spyrosoft alongside management during partner/vendor site visits, fostering trust and collaboration.
* Talent Acquisition & Matching:
o Manage the entire lifecycle, from understanding requirements to onboarding candidates both internally, and externally.
o Identify, assess, and engage with talented consultants who fit partner project needs, ensuring technical expertise and cultural alignment.
o Schedule and coordinate interviews, assessments, and partner/end client meetings.
o Facilitate contract negotiations and finalize terms with both partners and candidates.
o Oversee the onboarding of external contractors, ensuring compliance with company standards and seamless integration into project teams.
o Ensure timely communication between all stakeholders throughout the hiring process.
o Conduct thorough assessments of candidate skills, experience, and cultural fit.
o Recommend and present candidates to partners, highlighting their qualifications and suitability.
o Align candidate capabilities with partner project demands to ensure an optimal match.
o Oversee the integration of consultants into client projects, ensuring smooth onboarding.
o Monitor the progress of consultants on projects, and address any performance or satisfaction issues.
* Operational Management:
o Take full ownership of the day-to-day management of the partner/vendor program on behalf of Spyrosoft, ensuring smooth operations and timely delivery.
o Act as the liaison between partners and consultants, ensuring alignment and resolving conflicts when needed.
o Onboarding new partner/vendor companies into the initiative.
o Monitor vendor/partner performance against agreed KPIs and SLAs, addressing any issues promptly.
o Completion of any required documentation; to include but not limited to, Non-Disclosure Agreements, Framework Agreements, Work Orders, Consultancy Agreements.
* Coordination with Internal Teams:
o Work with internal stakeholders to understand resource needs.
o Facilitate knowledge sharing and collaboration between external partners and internal teams.
o Work closely with internal teams to streamline processes and improve service delivery.
* Compliance and Risk Management:
o Ensure that all vendor/partner activities comply with company policies, legal standards, and industry best practices.
o Identify and mitigate risks related to vendor/partner performance, contractual obligations, or operational dependencies.
* Reporting and Insights:
o Maintain accurate and up-to-date records in CRM and other management tools.
o Prepare detailed reports on vendor/partner performance, initiative progress, and key challenges.
o Present findings and recommendations to management to support decision-making.
o Monthly settlements and invoicing.
Skills, Qualifications & Experience required
* Strong English communication skills (verbal and written).
* Experience in vendor management, supplier relationship management, or similar roles (IT sector preferred, but not essential).
* Experience in recruitment, project coordination, or client-facing roles (IT sector preferred, but not essential).
* Passion for building & maintaining professional relationships and delivering outstanding service.
* Strong multitasking skills to handle multiple partners/vendors, candidates, and deadlines effectively in a fast-paced environment.
* Proven ability to coordinate processes, schedules, and onboarding activities efficiently.
* Ability to work independently, manage tasks, and meet deadlines with minimal supervision.
* Adaptability to navigate changing priorities and evolving client needs, while maintaining a high level of service delivery.
* A proactive, can-do attitude with a knack for solving problems.
* Self-starter mindset with the ability to work independently and drive results.
* Commitment to continuous learning and development.
* A “can-do” attitude; this is a fast-growing business, so it is important that you are hands-on, take ownership and enjoy making a tangible impact upon our clients, and organisation.
* Flexible/team worker, collaborative in style and values; someone who is keen to share ideas and knowledge.
* Knowledge of IT technologies is a bonus.
About Spyrosoft
Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridges the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.
This is a fantastic opportunity for someone eager to advance their career within a project-centric environment while contributing to the growth of our UK team. If you thrive on collaboration, problem-solving, and making a real impact, we’d love to hear from you!
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