Job Description 1. JOB DETAILS Job Title: Supportive Care Team Practitioner Band: 5 Location: Searle House, Exeter EX2 5JJ and throughout Exeter, Mid and East Devon Hours: 22.5/week over 3 days, Monday to Friday Responsible To: Spiritual and Supportive Care Team Leader Responsible For: N/A Accountable to: Head of Community and Supportive Care Services 2. JOB PURPOSE To provide approved complementary therapies to patients and carers in a variety of settings across Exeter, Mid and East Devon. To work within a clinical multi-discilinary team to deliver a high standard of evidence-based holistic specialist palliative care. To contribute to the development of complementary therapy in palliative care within Hospiscare and to the growth of the wider Supportive Care team. 3. KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 3.1 Main responsibilities Provide appropriate approved therapies across different Hospiscare settings, after assessing the needs of referred patients and carers, in order to contribute to the continuity of the service. Liaise with referring health professionals to maintain an understanding of the referred patient/carer needs, reporting back any concerns to ensure issues are addressed appropriately. Develop and maintain positive working relationships within the Hospiscare multi-disciplinary team, including contributing to patient review meetings when necessary, to ensure full information is available and considered. Complete appropriate electronic treatment records, maintaining confidentiality at all times, to provide full and accurate information on all patients in line with Hospiscare policy and data protection laws. Assist with the co-ordination of Supportive Care services across the Hospiscare area, including triaging new referrals to the team, to ensure effectiveness and continuity of provision. Cooperate with regular audit and evaluation of Hospiscares Supportive Care provision to ensure continued effectiveness and improvement of the service. Contribute to induction, training and supervision of volunteers within the Supportive Care team to ensure the delivery of an effective service that meets the needs of patients and carers. Infection Prevention and Control Maintaining a safe environment for patients, visitors and employees is everyones responsibility. All staff are required to adhere to Hospiscares Infection Prevention and Control Policy and make every effort to maintain high standards of infection prevention and control at all times. This includes ensuring personal and team compliance with all relevant policies and procedures, and acting upon or reporting any identified risks. Disclosure and Barring Service This role requires a Disclosure and Barring Service (DBS) Enhanced level check with Adults and Children Barred Lists. 3.2 Key Contacts Internal Supportive Care team Spiritual and Supportive Care Team Leader Community Cluster Team Leaders and Community teams Head of Community and Supportive Care Services Clinical Coordination Centre Call Handlers Ward Manager and Inpatient Unit team Medical team Clinical Administration Learning & Development team People team (Volunteering) External Patients and those close to them Local charities eg Force, Exeter 3.3 Health & Safety Ensure that Health and Safety guidelines and fire regulations are strictly adhered to Comply with safe working practices as defined by Hospiscare Complete online training as and when required Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work Report any accidents, incidents or near misses as soon as reasonably practicable Manage own work life balance and general wellbeing, including any relevant pressures in respect of lone working, travel, difficult environments and challenging situations 3.4 General Be aware of and adhere to Hospiscare policies, procedures and protocols at all times Take part in progress/performance reviews throughout the year Cooperate with other Hospiscare departments Attend training courses and complete online training modules as required to meet the requirements of the post Participate in regular clinical supervision Take responsibility for own personal development, seeking out opportunities to learn new skills Undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role 3.5 Other Apply the Hospiscare values and behaviours to every aspect of the role at all times Promote and maintain the brand standards of Hospiscare