Company Description
Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses, a name synonymous with luxury, glamour, and extraordinary adventure.
This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
An exceptional opportunity presents itself for a Pastry Chef de Partie to join the Food & Beverage Department at Raffles London at the OWO.
Reporting into the Executive Pastry Chef, you will contribute as a junior leader to promote and exemplify our values and kitchen culture.
Overseeing a section of the daily business to ensure hygiene, food and service standards, culture, and quality are always delivered. To undertake any specific function of any Raffles kitchens/kitchen management as delegated by the Executive Pastry Chef and Senior Sous Chef/Sous Chef and/or Head Baker.
Understand that the pastry department works as one team to support and be directly responsible for the quality, production, and service for pastry/dessert/bakery in all outlets within the hotel, including but not limited to the restaurants, events, private dining, and canteen.
Specifically, as the Pastry Chef de Partie, your responsibilities will include:
* Maintaining and running of the section, including the supervision of Demi Chef de Parties and commis.
* Maintain stock control, ensuring that section stock levels and production are in line with business levels.
* Be environmentally conscious and work towards a low waste operation.
* Contribute to the effective management of costs, zero waste factor.
* Collating recipes for new dishes.
* Working as required on a rota basis based on hotel, outlet, and event hours of operation.
* Ensuring that you are aware of and able to advise employees on the correct policies and procedures.
* Providing constructive and corrective feedback to Demi Chef de Parties and Commis.
* Maintaining and running the kitchen in the Sous Chef's absence.
* Participating in the service in all kitchen outlets as business demands.
* Supporting and checking that kitchen rotas meet the demands of section business levels.
* Understanding and communicating with supervisors if there is a need for overtime on the section.
* Working with, coaching, and supporting the team members on the section.
* Working with all supervisors, HODs, chefs, and supporting departments to communicate effectively and positively the needs of the operation.
Who are we looking for?
* A proven track record and ability to provide high levels of service under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* An understanding and willingness to contribute to a 24h operational schedule when required.
* Excellent leadership skills where a positive kitchen culture is created by strong values.
* Previous relevant experience as Chef de Partie in a luxury/Michelin star/5-star environment.
* A creative approach to the production of high-quality food.
Additional Information
Why join our Raffles team?
Not only will you be joining one of the world’s best hotels, but you will also receive great benefits including:
* 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
* Staff meals whilst on duty.
* Free dry cleaning for uniform.
* Employer pension contribution of 3%.
* Enhanced sick pay.
* Enhanced maternity, paternity, and adoption pay.
* Life Assurance 1x salary.
* Employee assistance program, including virtual GP and financial advice.
* Season ticket loans and cycle to work scheme.
* Colleague gifting to celebrate special occasions.
* Paid days off to move house or give back time to a charity of your choice.
* Internal learning and development programmes tailored to you.
* Fun-filled events, whether that’s a pub quiz, team run, or festive party.
* Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
* Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrate humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplift colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly share knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrate care and responsibility within your role to make a tangible impact on the business.
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