Our client is looking for an EO1 - SMP Officer to join their team!
Rate of Pay: £15.97
Location: Belfast
Hours: 37 Mon-Fri 9am-5pm
Duration: on going
Start Date: 3-6 months - pending security clearance
Job Duties:
MAIN DUTIES AND RESPONSIBILITIES
The key responsibilities include:
* Line Management of Case Workers including Performance Management, Sickness Management, approval of timesheets and day to day issues as they arise;
* Co-ordinate, allocate and ensure all tasks are completed are in compliance with PPIB policies and procedures;
* Keep up to date with any changes in policy and procedure ensuring self and team are kept informed;
* Workflow Management - Monitor the progress of case referrals, maintain applicable databases throughout each stage of the process until results are issued;
* Provide analysis of work in progress to inform Management colleagues decision making;
* Perform Quality Assurance checks throughout the process of all work areas providing guidance, monitoring trends and mentoring staff where necessary;
* Provide administrative support throughout SMP process;
* To ensure all information required for medical assessments is available, accurate and approved before appointment stage;
* Co-ordinate catering and room setup for meetings;
* Provided administrative support during Police Pension Board meetings:
* Attend Directorate, SMP Quarterly Meeting and / or other meetings as and when business needs
* Manage the progress of Subject Access Requests completing accuracy checks upon completion;
* Other miscellaneous tasks as and when required to support the work of
the Directorate.
ESSENTIAL CRITERIA
* Good communication skills - both oral and written;
* Good IT skills and experience of using Microsoft word and excel spread sheets and data entry;
* Good time management and organisational skills; and
* An ability to work under pressure, and planning/prioritising workloads on a daily basis.
RecCoBelfast