1. Hybrid role
2. On-site parking
About Our Client
Our client is a reputable player in the Business Services sector. Based in Eastbourne, they uphold a robust commitment to providing top-tier services, consistently growing their customer base and expanding their reach.
Job Description
Responsibilites for a Customer Service Advisor:
3. Providing excellent customer service to clients and customers
4. Resolving customer inquiries swiftly and professionally
5. Building and maintaining positive relationships with clients
6. Collaborating effectively with team members to enhance service delivery
7. Demonstrating a proactive approach to problem-solving
8. Managing customer accounts and updating records as necessary
The Successful Applicant
A successful Customer Service Advisor should have:
9. Exceptional communication and interpersonal skills
10. Proficiency in using customer relationship management (CRM) software
11. A strong commitment to customer satisfaction
12. The ability to handle challenging customer situations with patience and professionalism
13. A keen eye for detail and a knack for problem-solving
What's on Offer
14. A competitive yearly salary ranging from £24,000
15. Excellent benefits including company events, pension scheme, and cycle to work scheme
16. Additional perks such as employee discount, free parking, and health & wellbeing programme
17. The opportunity to work from home
18. Being part of a vibrant company culture that values employee growth and satisfaction