FOOD & BEVERAGE TEAM LEADER – BRAMSHOTT PLACE, LIPHOOK
We are excited to be recruiting for a Food & Beverage Team Leader to join our dynamic and growing F&B team in Bramshott Place, Liphook. The Food & Beverage Team Leader will lead and help develop the F&B function of our restaurant within the luxurious retirement living community.
You will be the driving force around maintaining exceptional levels of customer service, whilst maximising sales opportunities and reducing wastage. The role will suit a dynamic, confident, and innovative F&B leader who can think outside the box, identify improvements, while maximising sales opportunities.
The Role
* Overseeing the day-to-day operations of the food services including the restaurant, room service and lounges
* Managing, leading, and developing the F&B team
* Maintaining the shift rota; ensuring staffing is correct and in line with demand levels
* Ensuring the F&B team are following opening and closing shift procedures
* Supporting the team in delivering excellent levels of customer service
* Advising the F&B team on methods to upsell, cross-sell and ‘add-on’ sales
* Promoting learning and developing initiatives to maximise the talent within the F&B team
* Ensuring our brand values and standards are delivered on every occasion
* Assisting with the planning and execution of special promotional events and private parties
* Assisting your team with working on the floor.
Key Requirements:
* Previous experience leading a food and beverage function, as a team leader or supervisor
* Strong commercial acumen to maximise sales
* Enthusiastic, passionate and the ability to build rapport with ease
* Superb levels of customer service and able to build rapport at all levels.
The Offer:
* 28 days annual leave
* The Gift of Time – three additional days leave for charity or voluntary work per year
* Big birthdays off (those ending in a zero)
* 5% matched pension scheme
* BUPA health care
* Life Assurance at x4 your annual salary
* Retail discounts on a variety of outlets
* Cycle to work scheme
* Ongoing learning and development opportunities.
We are experts in later living, obsessed with great customer outcomes and aim to improve the lives of our residents every day.
If you share our passion, have experience in supervising a F&B function and want to work for a company which recognises you - please get in touch!
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