And the job listing Expires on February 3, 2025
Tapping into AI and Materials Science, Wastezon sources and refurbishes e-waste into quality-vetted second-hand consumer devices and secondary raw materials. Through our Wastezon app & web platforms, we trace and acquire obsolete and second-hand devices from entities. Utilizing our AI-powered in-house mineralogical laser scanner, we recover and refurbish such devices into low-cost, functioning, and reusable devices (mainly smartphones and laptops) that are distributed to low and middle-income households. For unrefurbished devices, we utilize the laser scanner to detect mineralogical contents and extract relevant secondary raw materials, such as copper, aluminum, etc. for resale to manufacturers. So far, over 590 tons of e-waste have been transacted on the Wastezon app, diverting an equivalent amount of over 46400 tons of carbon emissions.
Position: Operations Support Fellow
We seek an Operations Support Fellow to facilitate and coordinate our growing operational activities, including the network of sales agents. The Fellow will work closely with the Finance and Marketing teams to create a strategic sales plan and execute it accordingly. Responsibilities include:
1. Collaborate with the finance team to set up sales department KPIs.
2. Communicate with clients to understand their sales goals and objectives.
3. Collaborate with sales agents to identify current sales process bottlenecks and inconsistencies.
4. Liaise with the operations team to advise clients on the prices of the products based on market price trends.
5. Leverage analytical tools to monitor and report on KPIs regularly.
Qualifications:
1. 1 year of experience as a Sales Agent, Coordinator or similar role. (Internships are also considered)
2. Exposure to Customer Relationship Management (CRM) tools.
3. Understanding of sales process, preferably with customer service experience.
4. Good communication skills and people management experience.
5. Strong analytical and strategic thinking skills.
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