Luxury Bookseller - The Bookshop by WHSmith - Harrods, Knightsbridge.
Contract Type: Permanent.
Working hours: 30 hours, weekend and evening shift work required.
Shifts: 12.30pm-9pm 4 days a week.
As a Luxury Bookseller, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Luxury Bookseller is all about
You’ll make our customer experience in our Harrods luxury concession store one they won’t forget. Whether they’re rushing through for a quick visit or have time to really browse, you’ll make sure they leave with the luxury buy they were looking for.
Our customers are at the heart of everything we do, so, for our Booksellers, nothing’s too much effort. That means you’ll be actively approaching customers and building strong relationships through your passion for books.
Some of the books you’ll be working with can value up to £7500, so you’ll always need to ensure they’re being displayed as they should be. No matter what you’re doing, it needs to be done to the highest standard so that our customers leave wanting to come back.
This position is for a Luxury Bookseller to focus on selling our luxury and special editions from Assouline to Taschen. To succeed in this position, you’ll need a real flair for up-selling our products and will need to have the confidence to make excellent product recommendations, showcasing our titles in an enticing way. Experience in a Bookseller environment would be highly advantageous for this role. Most importantly, however, we’re looking for people who are truly passionate about books, great listeners, confident in selling, and who have a healthy dose of ambition. With the backing of your team, we’ll give you all the skills you need to succeed.
And for those who want to get on, we’ll positively encourage you. As a Bookseller, there’s nothing stopping you from becoming a future Store Manager or working in one of our Head Offices! At WHSmith, we aim to find solutions that benefit us both. There are no limits when it comes to your career at WHSmith.
What’s in it for you?
We’re a company that values its people; for those who want to progress, this could be the start of a whole new career. We’d love you to grow with us, so you’ll have access to our Retail Academy, where we have numerous training opportunities to help fulfill your potential. Don’t forget, while you’re with us you’ll also benefit from up to 50% discount in our High Street Stores, flexible working policies, childcare vouchers, and many more.
About us
For most of the last 230 years, books have played an integral part in the history of WHSmith. We’ve been there to see the likes of Jane Austen, Charles Dickens, the Bronte sisters, and Leo Tolstoy make their mark on literature, and we continue to be enthralled and surprised by writers of the 21st century such as Richard Osman, George R. R. Martin, Kate Atkinson, Ian McEwan, and Terry Pratchett.
Please include a cover letter with all applications. Unfortunately, any applications received without a cover letter will not move forward to the interview stage. #J-18808-Ljbffr