Job summary Hello, we are Chesterfield Royal Hospital, an extraordinary place to undertake an apprenticeship programme. We have helped many local people gain invaluable experience of working in the NHS today, along with a nationally recognised qualification. What is the role? We are looking for a remarkable candidate for our 15-month Business Administrator Apprenticeship (Level 3) programme, to provide efficient and effective administrative services to the Audiology Department. Applicants must be able to communicate effectively with staff and patients and perform duties accurately including taking responsibility for initiating and completing tasks, managing priorities and time in order to successfully meet deadlines to include answering the telephone, data inputting and archiving documents. Who are we looking for? The post will be demanding so we are looking for candidates who are ready for the challenge and share our CARE values. You will need to be able to demonstrate good communication and team working skills. Previous work experience in an office environment is desirable but not essential. Eligibility and entry requirements Applicants need to hold a minimum of GCSE grades C/4 or L2 functional skills equivalent in Maths and English. You must be 16 or over and have been a resident in the UK for the last three years. Main duties of the job Future Prospects During your 15 month apprenticeship you will be gaining valuable, transferable administrative skills and experiences that will enable you to apply for further jobs/posts in both the NHS and other sectors. How to apply Read our Job Description and Person Specification for further information about the role and the skills we are looking for. Apply online using the links. If shortlisted, you will receive an email inviting you to an interview. Further details, including dates and directions will be emailed to you. If you have any questions, please email crhft.audiologynhs.net About us Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other. As members of staff we will always: COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing RESPECT - Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future. Date posted 24 February 2025 Pay scheme Other Salary £12,514 a year per annum Contract Apprenticeship Duration 15 months Working pattern Full-time Reference number 166-SS-6849418 Job locations Chesterfield Royal Hospital Calow Chesterfield S45 9BU Job description Job responsibilities Please view the Job description and person specification for more information as you will need to have the essential criteria to be shortlisted Job description Job responsibilities Please view the Job description and person specification for more information as you will need to have the essential criteria to be shortlisted Person Specification Qualifications Essential Educated to GCSE grade C or above or equivalent Level 2 Functional skills in Maths and English Desirable Typing Qualification or equivalent Skills and Knowledge Essential Some understanding of customer service Some knowledge of IT packages - Microsoft Office, Excel etc Desirable Understanding of confidentiality and data protection Experience Essential Experience of prioritising, planning and organising own tasks. Working within guidelines Computer skills and Data Entry Desirable Experience of working in a busy office environment or reception role Experience of customer service or dealing with the public Experience of dealing with difficult situations and confrontations Experience of call handling Personal attributes Essential Very good communication skills with the ability to listen actively. Professional manner Good interpersonal skills Desirable Ability to work as part of a team Ability to work alone Person Specification Qualifications Essential Educated to GCSE grade C or above or equivalent Level 2 Functional skills in Maths and English Desirable Typing Qualification or equivalent Skills and Knowledge Essential Some understanding of customer service Some knowledge of IT packages - Microsoft Office, Excel etc Desirable Understanding of confidentiality and data protection Experience Essential Experience of prioritising, planning and organising own tasks. Working within guidelines Computer skills and Data Entry Desirable Experience of working in a busy office environment or reception role Experience of customer service or dealing with the public Experience of dealing with difficult situations and confrontations Experience of call handling Personal attributes Essential Very good communication skills with the ability to listen actively. Professional manner Good interpersonal skills Desirable Ability to work as part of a team Ability to work alone Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Chesterfield Royal Hospital NHS Foundation Trust Address Chesterfield Royal Hospital Calow Chesterfield S45 9BU Employer's website https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)