Business Analyst (Legal Technology) - Glasgow
** Please note, you will only be considered for this role if you can demonstrate evidence of the job description below on your CV **
** Please note, there is no sponsorship available for this role **
Role Overview
We are seeking an exceptional Business Analyst with a robust background in either law, legal or professional services to drive strategic process improvements and technological solutions. This role would suit either a seasoned Business Analyst or a paralegal / operations person from a law / legal background looking to move into business analysis.
Key Responsibilities
* Analyse and document complex business requirements and processes
* Convert requirements into detailed user stories and requirements that are deliverable by technical teams
* Collaborate with internal and external teams (business and technical) to design and implement case management system workflows and enhancements
* Challenge and critically evaluate stakeholder assumptions and thinking to ensure optimal outcomes
* Bridge communication between technical and business teams, translating complex requirements
* Lead and facilitate workshops with staff at all levels to ensure a common understanding of business needs exists
Required Qualifications
* Legal or professional services background
* Proven experience with case management systems
* Experience working in both agile and traditional project environments
* Strong process flow and user story documentation skills
* Exceptional communication capabilities
* Strong technical knowledge to be able to hold conversations with and challenge technical teams
Personal Attributes
* High self-confidence
* Ability to constructively challenge team perspectives
* Comfortable navigating both technical and business environments
* Proactive problem-solving approach
* Process mapping tools
* Case management software
* Requirements gathering techniques
Logistics
* Salary £50k
* Hybrid working - in office as needed, but likely to be around 2 days per week