Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Closing Date: 26/01/2025
Requisition: 222980
Support Assistant
Location: 25- 25a Victoria Road, Hartlepool, Cleveland TS26 8DB
Salary: £11.90 per hour
Hours: 37.5 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Victoria Road, Hartlepool. We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
And working with us isn’t just another job. It’s rewarding, inspiring, and exciting, providing an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals through comprehensive training and benefits.
The role of Support Assistant will include:
* Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
* Providing a high quality, hands-on support service.
* Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping, and being a part of their community.
* Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem.
* Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required.
* Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices.
Skills and experiences:
* A caring, approachable nature and a confident ‘can-do’ attitude.
* Ability to keep accurate records and clearly communicate relevant information to team members.
* Excellent communication skills to build positive relationships with customers, families, and internal and external agencies.
* Experience of working as a member of a team.
* A positive and accepting approach to customers whatever their needs.
* Level 2 NVQ Health and Social Care, or willing to work towards.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
* At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays).
* A pension scheme with employer contributions.
* A variety of online discounts and rewards from major retailers.
* Health and well-being plans.
* Life assurance.
* Family friendly arrangements, including opportunities for flexible working.
* Tax efficient savings through our Cycle to Work scheme.
* A wide range of learning and development opportunities.
Job Reference: 222980
Closing Date: 26 January 2025
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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