This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Revenue Operations Manager
Department: Business Operations
Employment Type: Full Time
Location: London
Reporting To: Adam Bale
Description
The Sales Operations Manager plays a critical role in enabling the success of a sales team by providing operational support, strategic insights, and process optimizations. The role typically includes a blend of analytical, organizational, and strategic responsibilities.
Key Responsibilities
1. Sales Strategy and Planning
1. Forecasting and Planning: Collaborate with sales leaders to develop sales forecasts, quotas, and targets. This includes analyzing market trends, historical performance, and pipeline data.
2. Territory Management: Work with sales leaders to define sales territories and ensure the equitable distribution of opportunities among sales reps.
3. Goal Setting: Help set individual and team sales goals that are aligned with the overall business objectives.
2. Process Optimization
1. Sales Process Development: Define and document the sales process to ensure consistency and efficiency. This could involve everything from lead management to the sales funnel.
2. Workflow Automation: Implement and optimize sales tools and technologies (like CRM systems) to automate workflows, reducing manual tasks for sales reps.
3. Data Integrity: Ensure the accuracy and cleanliness of sales data within the CRM and other sales-related platforms.
3. Performance Analysis and Reporting
1. Sales Performance Tracking: Monitor and report on individual, team, and organizational sales performance against set metrics and targets.
2. KPI Analysis: Regularly assess key performance indicators (KPIs) like conversion rates, deal velocity, pipeline health, and win/loss ratios to identify areas for improvement.
3. Dashboards and Reports: Create and maintain sales dashboards to provide leadership and sales teams with actionable insights.
4. Cross-functional Collaboration
1. Collaboration with Marketing: Work closely with marketing teams to align lead generation efforts and feedback on campaign effectiveness.
2. Collaboration with Finance: Coordinate with finance teams to ensure accurate sales forecasting, revenue reporting, and quota alignment.
3. Collaboration with Product Teams: Provide feedback on product issues from the field and coordinate product training for the sales team.
5. Sales Compensation Management
1. Quota Setting and Compensation Plans: Assist in the design and implementation of sales compensation plans that motivate sales performance while aligning with business goals.
2. Commission Tracking: Ensure the accurate calculation of commissions and incentives for the sales team.
6. Risk Management
1. Deal Review: Participate in reviewing and approving deals, ensuring that pricing, discounts, and contract terms are aligned with company policies.
2. Pipeline Health: Continuously monitor the sales pipeline to identify bottlenecks, gaps, or risks that could impact revenue.
3. Compliance: Ensure that all sales operations comply with company policy and regulations.
Skills, Knowledge and Expertise
* 2+ years relevant experience, with solid knowledge of:
* Budgeting & Forecasting methodologies and systems
* Excel modelling and financial reporting
* SaaS/recurring revenue business models
* High attention to detail; works accurately and quickly and has good organizational skills.
* Strong analytical skills as well as organizational skills.
* Ability to set and meet deadlines including ability to manage multiple tasks to completion at the same time.
* Strong project management skills
* A strong desire to keep learning new things!
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
* Eye care
* Employee Assistance Programme
* A day off for your birthday
After 3 months employment:
* Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
* Life assurance
After probation:
* Cycle to work scheme
* Season ticket loan
* GBP 350 annual wellbeing allowance to contribute to gym memberships or fitness classes
* Puregym access
* Perks at work platform access
After 1 year service:
* Private healthcare
Additional Perks:
* Company socials
* Access to Employee Affinity Networks
* Mentoring scheme
* Volunteering Day
* Mortgage Advice
* Work from anywhere (2 weeks)
* Generous parental leave
#J-18808-Ljbffr