Job Title: Payroll & HR Assistant Department: Human Resources Reporting to: HR Manager Direct Reports: 0 Version V2. 281024 Job Purpose Responsible for ensuring the accuracy, timeliness and compliance for payroll operations adhering to internal policies and regulatory standards, providing an error free and seamless process. Assisting with operational HR elements through each stage of the employee lifecycle that delivers on the organisational people strategy, ensuring a timely, efficient, and effective service in line with departmental procedures and expectations. Responsible for with a focus on efficiencies and continuous improvement whilst providing first class customer service, across all touchpoints. Key Accountabilities Deliver and administer an end-to-end payroll for all companies within the organisation to include the inputting of data, deductions and calculation of net salaries, ensuring all tax documents are accurate and management of payroll files and audits to ensure that all employees are paid on time and accurately. Escalate where required to the HR Manager. Produce and provide accurate and detailed reporting, in liaison with Finance, after each payroll period, on all payroll and benefits metrics, to relevant internal and external stakeholders, including HMRC, to meet statutory obligations and aid in senior management decision-making. Complete and return all relevant statutory forms for HMRC, analysing data and escalating where appropriate, in a timely manner to ensure the meeting of all statutory obligations. Coordinate benefits administration on a daily, weekly and monthly basis to include enrolments, terminations and claims, ensuring all administration is completed and reconciled in line with agreed departmental processes. Be the department’s regular liaison with external benefits’ providers, providing data and reporting, gathering information and ensuring adherence to service level agreements, as required, ensuring compliance with all regulatory requirements and that services for both parties remain optimum. Respond to and resolve payroll, benefits and HR enquiries, working with the HR Administrator to ensure the effective management of relevant inboxes, answering first-line queries, escalating appropriately, ensuring all enquiries are responded to within the expected timescales and resolved in a timely manner. Understand, comply and keep abreast of all relevant employment and payroll legalisation in order to provide basic advice to internal stakeholders and escalating as required. Work with the HR Manager to research new employee benefits and roll-out information and training sessions to employees, in order to communicate and educate them about the organisation benefits packages. Active participation in supporting the end-to-end recruitment process taking responsibility for interview coordination, appointment scheduling, shortlisting, producing recruitment packs and liaising with hiring manager to conducting interviews and see candidate through the onboarding cycle as allocated. Accountability for administering all elements of the onboarding process including effective use of HR systems and using the predetermined process notes. Plan and deliver the pre-designed brand induction on a fortnightly basis ensuring employees attend within their first two weeks. Ensure timely processing of correspondence relating to ER cases, including production of letters and taking/transcribing meeting notes and formal minutes, all to prescribed deadlines in accordance with procedures and recording cases accurately. Oversee the processing of all new starters and leaver information into the HR system to ensure all elements of the onboarding and offboarding processes are completed in line with departmental guidelines. Support the wider HR team with HR projects as required to support the delivery of departmental objectives. To demonstrate the R&A values at all times and champion equality, diversity and inclusion, so as to promote and embed policies and best practice and strive for a positive, supportive culture and working environment. Expertise CIPD/CIPP Level 3 qualified (or working towards), or equivalent experience. Experience of payroll and benefits administration. Experience of working with and manipulating data. Excellent knowledge of MS Office (Word, Outlook and Excel). This is a full time, permanent position working 35 hours per week.