IT Support Analyst
Salary: Up to £30,600 + Bonus
Location: Hybrid Working, Coleraine
CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team.
In this position, you would be working as part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote, and infrastructure support.
Key Responsibilities:
1. Providing 1st/2nd line onsite and remote support
2. Support a range of software applications including Office 365, Sage X3, etc.
3. Administer Windows servers in physical, Azure, and VMWare environments
4. Provide support for PCs, smartphones, tablets, and printers both onsite and remotely
Candidate Skills/Experience:
1. Previous experience in a similar position
2. Good knowledge of network and PC operating systems including Windows Server, Azure, and VMWare environments
3. Strong knowledge of Microsoft Windows 10/11
4. Good understanding of LAN/WAN networking and the ability to troubleshoot network issues
5. Prior experience managing deployments/rollouts of PCs, phones, and servers
Contact: Matt Jacob - CPS Group UK
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