We’re looking for a People Services Advisor to join our Employee Services Team in our Bradford office!
Reporting to the People Services Team Leader, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end to end employee lifecycle spectrum.
What will you be doing?
1. Deliver a quality, consistent, compliant and professional service to all employees
2. Resolve day to day employee and line manager service enquiries, issues and complaints, identifying and raising any issues and incidents as appropriate
3. Ensure that all employee data is entered into associated Employee Services systems in a timely, accurate and consistent manner, to agreed standards and targets
4. Ensure all corporate policies, standards and agreed People/Shared Service processes are understood by employees, customers and people team
5. Understand the needs of employees, line managers and people team (internal and external) and continuously seek to improve people service
We tend to look for people with:
6. An understanding of the HR employee lifecycle
7. An interest in understanding of employment law, its application and best practice
8. Strong telephone and email communication skills, capable of delivering advice guidance and managing challenging conversations over the phone at pace
9. Experience of providing relevant advice on policy and process to line managers and employees (desirable)
10. Experience of working in a HR or Payroll team, ideally within a customer orientated commercial environment
11. A minimum L3 CIPD qualification is desirable
12. Competitive salary
13. 25 days annual leave with the option to purchase 5 more
14. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
15. Matched pension contribution up to 10%
16. Access to our car benefit scheme
17. Access to our online learning platform to continue to develop and grow your career with us
ABOUT US
Liberty Global is one of the world’s leading converged video, broadband and communications companies, with operations in seven European countries under the consumer brands Virgin Media, Telenet, UPC, the combined Sunrise UPC and VodafoneZiggo, which is owned through a 50/50 joint venture.
Our substantial scale and commitment to innovation enable us to invest in the infrastructure and digital platforms that empower our customers to make the most of the digital revolution. Liberty Global delivers market-leading products through next-generation networks that connect customers subscribing to 26 million broadband, video, fixed and mobile telephony services across our brands. We also have significant investments in ITV, All3Media, ITI Neovision, LionsGate, the Formula E racing series and several regional sports networks.
We’re always looking for great talent that wants to Grow With Us.
If you’re the kind of person who embraces change, challenges the status quo and has a “sky’s the limit” attitude, then our place is your place. Come and join us!
* Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.